MagnetRX®Reviews of magnetrx.com

I had a small issue ,the company responded immediately making sure my issue was quickly resolved. Hats off to a true professional company, especially Mel D..

I recently purchased the MagnetRx Spot Magnets, and unfortunately, due to my extremely sensitive skin, I developed a localized reaction/contact dermatitis from keeping the patches on for several days. I reached out to their customer service team directly to share my feedback. I am absolutely blown away by their professionalism, empathy, and speed! Mel from customer support responded almost immediately. They genuinely care about their customers experience. Mel explained about their high-quality materials (24k gold plating and hypoallergenic adhesive), and instantly honored their 100% satisfaction guarantee by issuing a full refund. Even though this specific multi-day patch format wasn't compatible with my sensitive skin type, I tried a couple of them on my dad, and he didn't develop any skin reaction. So, it will definitely depend on each person skin type. MagnetRx is an incredibly trustworthy company that stands firmly behind its products and customers. I highly recommend them for their world-class customer service!

The product wasn’t what I expected but the customer service was amazing in finding a solution.

Their customer service is remarkable. I sent an email question and received a response the same day. The product was shipped promptly and I had it within days.

L'articolo è arrivato con un giorno di anticipo, corrisponde alla descrizione, ma l'aspetto che mi ha stupita di più, in senso altamente positivo, è stata l'assistenza che ho contattato per chiedere se era possibile ricevere degli elementi in più per allungare il braccialetto che per me era troppo stretto. La risposta è stata rapida e positiva, entro pochi giorni mi hanno inviato i tre elementi richiesti senza alcuna spesa aggiuntiva. Confesso che sono rimasta molto sorpresa dalla gentilezza ed efficienza degli operatori della ditta MAGNETRX.

I do know MagnetRx to this day have the best bracelets hands up and they are serious about customer satisfaction and I will order again. The bracelet is not spaced out on a string and has sum weight on it.

Good quality but very small in diameter not suitable for large wrists

MagnetRX customer service is outstanding! My issue was handled quickly and professionally, with clear and helpful written communication throughout the process. The problem with my bracelet was resolved very promptly, and I couldn’t be happier with the experience. Highly recommend their support team!