Magick PlanetReviews of magick.com

Ordered in May, no response, no shipping info, no response to emails except ONE email from some Isabel that gave me no information. I recommend not ordering from magick.com

Ordered in May, no processing, no shipping info, no response to several emails except "auto-replies" that gave me no information. Will never order from them again. I recommend avoiding magick.com

I ordered 5/20/2024. Sent an email inquiring about status of order on 5/31/2024. Received a response from Isabel on 6/13/2024. Her email included absolutely nothing. No pertinent information about my order or a status update beyond “processing”. No one cares about the sale you've had going on for over a year because you don’t update your site. Its seems as if they don’t have the items in stock in an all actuality and they’re stealing from the customers to cover up a screwup on your end. I haven’t disputed with my bank yet but I might have too smh. To Amazon I go, you get screwed when you try to patronize small businesses these days.

It's been 3 weeks and my order still has not shipped. I've emailed 2x and no response.

BUYER BEWARE: DO NOT ORDER FROM MAGICK.COM!!* AN INCOMPLETE DECK I ORDERED FROM THEM STILL HASN'T BEEN RECTIFIED MORE THAN 2 YEARS LATER AND ON CURRENT ORDERS THEY'RE CURRENTLY "WAY BACKED UP" AND DESPITE PROMISING ITEMS WILL BE SHIPPED WITHIN A WEEK VIA EMAIL IT HAS BEEN A MONTH AND THE ITEM STILL HASN'T SHIPPED!!! CUSTOMER SERVICE DOESN'T REPLY TO EMAILS AND THEIR CUSTOMER SERVICE TEAM HANGS UP ON YOU IF * YOU ARE UPSET ABOUT ANY OF THESE THINGS!!! DO NOT GIVE THEM YOUR SPIRITUAL BUSINESS! / THEY ONLY CARE ABOUT MAKING MONEY AND NOT SUPPLYING YOUR NEEDS!!! DESPITE TELLING THEM THE CURRENT ORDER ISSUE WAS FOR AN AUTISTIC CUSTOMER AND I WAS COMMUNICATING ON THEIR BEHALF. THEY SENT A RUDE AND SNIDE EMAIL IN RESPONSE TO THE HANG-UP CALL • AND ALSO CANCELLED OUR ORDER FOR US WITHOUT CONSENT. IF YOU CAN FIND IT SOMEWHERE ELSE. GET IT THERE. IF YOU ARE AN INFLUENCER WITH A REFERRAL LINK, TAKE IT

Alright, this will be kind of a longer review, but I’m hopeful folks out there will see this and not freak out if they’ve placed an order recently. I placed a couple of orders within a few days of each other. After a few days, I wanted to look into company reviews and came across this page. What a nightmare. So, what did I do? Assumed I wouldn’t hear from the company or receive my orders. Filed chargebacks and went about my business. I received correspondence from Mariah stating that my orders were to be fulfilled but they were unable to do so on account of my chargebacks. Initially, I thought they were just out to get my money since all of these reviews painted Magick.com to be just a scam. I let Mariah know that I’m an honest person and if I were to receive any items at all, I’d pay for them. All of my items arrived, they created an invoice for me, and I made to sure to pay for what I received. Mariah was awesome, so I give her 5 stars. The only reason I’m not giving Magick 5 stars is because I had no idea it would so long to receive my order. I wasn’t in a huge rush, but I was thinking it may take something like 2 weeks max for an order to arrive. At any rate, I got what I ordered, and will place orders again under the assumption that it may take up to a month to receive it. I’m cool with longer delivery times as long as I’m able to factor that into things.

Stay away! Just trust me, STAY AWAY! They will never deliver your stuff. I ordered on May 6, it is now June 3, absolutely nothing in my hands. They ignore emails, and if they even decide to respond, and you have requested a refund, they will not refund you. If you have ordered from here, file a dispute with your bank, don’t even attempt to even email them, it’s useless. I have not seen a single tracking number, and according to these reports here, they won’t even actually give it to USPS if you do get a tracking number, so don’t even try it. Try somewhere else, this website is a total scam and I really hope my bank gives me my money back. I have learned my lesson!

Ordered over 4 months ago and order still hasn't shipped. I keep getting the same run around messages back but no resolution. They should not be operating sales until they catch up on backorder. Ugh. Updated Aug 2024: Still have NOT recieved my order.