Magick PlanetReviews of magick.com

If you recently purchased something email them telling them you want to cancel your order and call your bank to dispute the charge. They never refunded me after not shipping my item for 4 months and when I reached out regarding my refund they stopped responding whole company is just a scam

This store is a scam. I never got the items I ordered and had to make a claim with my bank. Its a shame since the selection seems nice but you won't actually get what you order.

If I could give them a “-10” I would but all centered around their horrible customer service. I have unfortunately placed several orders with them and most have been with one issue or another. The products are actually very good, ranging from average to high quality, whatever your pocketbook can afford but generally less than anywhere else. However, it is worth paying a bit more somewhere else than dealing with them. It takes them weeks to send your stuff or they just don’t send your stuff but charge your credit card anyways. When on the super super rare occasion Isabel replies she is rude! Best advise is don’t buy from this unethical (doesn’t send your products or refund your money) and horrible customer servicecompany.

"DO NOT ORDER ANYTHING FROM THESE SCAMMERS I PLACED AN IRDER TWO MONTHS AGO AND STILL HAVEN'T RECEIVED IT ...WHEN I Tried TO Check THE TRACKING IT STILL SAID PROCESSING ...... CHECKED AGAIN YESTERDAY STILL PROCESSING I WILL NOT ORDER ANYTHING FROM THESE MFS AGAIN!!🤬🤬🤬😡

This place is a scam! Immediately took my money and said my order was processing well after two emails and 6 months it's still "processing". This website is a complete scam! Shame on them.

Placed an order in May of 2024 and still no product. Get the runaround from their support when an inquiry is made and it is 4 weeks or more wait between the inquiry and the response from the company. How California AG allows this company to still operate is crazy considering how many have this exact issue.

I placed an order in February and started calling them in March looking for delivery. Like most, I did get an email saying the order is being processed, weeks went on and still not received. Called several more times, and the last time I asked for a refund. They gave me a confirmation number but never received a refund. Called again with no success. Contacted BBB and they contacted them with no response and it was kicked back to me. At this point, I make it a ritual to call them occasionally. How can they ever stay in business, let alone look at themselves in the mirror?

I placed an order and they received my payment. I never received my order. I contacted them 3 times by email and phone conversation. When I went back to the website to see if they had shipped it but not only had my order disappeared by my account and past order history was gone. They kept my money.