MajespakexReviews of magespacex.com

SCAM!!! SCAM!!! SCAM!!! SCAM!!!

I purchased an extension and received no confirmation, emailed the company and received no response. I was able to get refund through PayPal customer service. Waste of time trying to purchase from them. I seriously think is a one man operation because i got an email from a person Name James and asked me not to place an order again.

Hi, any chance you could reply to the many emails my programmer and I have sent you? We have purchased the Magento 2 order and supplier management system. But we can't get started because an important module called BackStoreGraphQl is missing. Now it's three months later, it's just before Christmas, all the orders are coming in and we still can't work with it. We have also offered to simply refund the money. But without any response, we're hanging in a vacuum. That's not fair. Please send us a reply this week. I am very happy to change this review for the better! Order number: 100002644

I have purchased "Ultimate Bundle" from "magespacex.com" with agreement for lifetime support and updates, but MAGESPACEX.COM does not fulfill its obligations. Omnichannel POS Solution is now compatible with Magento 2.4.5, but the developer didn't provide updates. last provided compitable with 2.4.3 (more precise compiteble with php 7.4) and requires to fix bugs. my user id: user_547082 order number: #100001650 Based on my experience with magespacex.com, i can't recommend MAGESPACEX.COM: 1) support team does not respond to the buyer's requests. 2) does not provide updates for purchased products. 3) instead of fixing their own mistakes. MAGESPACEX suspend user accounts. As a conclusion: by having paid to MAGESPACEX.COM , I wasted and lost money. I do not recommend buying from MAGESPACEX.COM. Due to the fact that they does not fulfill obligations under the contract and does not support sold products. for now MAGESPACEX.COM banned my account for this honest review and they think that they punished me. MAGESPACEX.COM accused me that i have violeted rules. what rules were violated by me: have sent request to MAGESPACEX.COM for an update? up to a year ago, me and magespacex have agreed, that they will begin to fulfill their obligations by providing updates for purchased "Ultimate Bundle" and in return I deleted my review, now magespacex.com team have violated agreement again. But now magespacex are trying to accuse me (customer) in revenge. As you can see, instead of starting to provide updates as promised, they decided to ban my account, MAGESPACEX.COM irresponsible seller, not oriented to conduct an honest long terms business.

After install Giftvoucher the problems start. I try to uninstall - and my plan was to reinstall. Now there is some hidden codes that makes ordering product not work. Magespacex web site is now down, and Facebook page is not "live". No one there.. Is the company down?

Now they just closed my lifetime licence, because I wrote negative review. Scam!!! About what behavior you are talking??? You are scammers!!! I bought lifetime licence and you close it, you denied to refund money for it. Everyone should know about your company!!! There is no place for scammers in EU!

Very Poor extension. Especially support team, they don't answer or answer time by time, when they want. Their extension is not working properly and ask licence check every time. They also delete negative comments and when you write something put your mails in spam! Be careful with this company!!!!!

Our company have bought last year services and products from magespacex.com We have big problems and our business is almost ruined, because Magespacex is not answering, is not giving feedback, have blocked our Magespacex account and our company emails. They have got our money and have not provided agreed services and products. They are scammers! We have all bank information about transfers, all emails chats and print screens. At the moment our company and one of the biggest IT companies in Estonia, who helped us with IT and tried to communicate with Magespacex, contacted Lawyers, who are ready to proceed with that case. The lawyers are now calculating the losses from Magespacex activities/ or not activities. One of the main products we bought was Point of Sale POS system with lifetime updates. The problem is that since the beginning of using POS system from Magespacex we had regular problems and errors with it. The most common problem was, that we had to “check the license” from 1-3 times per month. We had to contact Magespacex and wait until they fix it. It could take some hours or some days, so for that period we were unable to complete orders, update our stock, give receipts and other general procedures. It was awful days, because our sellers/workers had to make all the manually, which took a lot of time. We got a lot of negative feedback from our clients. After Magespacex fixed the problem, we were available to continue our business as usually, and Magespacex always promised that everything is okey and no worries. All these troubles continued until September 2021, when one day they just blocked our POS. Since that and till today we do not have any solution from Magespacex. Our partner from IT side tried to contact them, but they do not answer. They have sent several times some files with errors, so our IT tried to install them for more than 10 hours (very expensive). They have blocked our company emails, blocked our Magespacex account, they do not cooperate with our IT partners. We have also informed UK The Consumer Protection and Technical Regulatory Authority. Magespacex is scammers! UPD: All the last positive reviews by Laila, Frotanla, Lola, Sebastian, Phil are written by Magespacex. This company is not worth even two stars! Soon you will be contacted by UK Customer Protection Regulatory!