Magazines.comReviews of magazines.com

Website is not allowing me to cancel auto renew subscriptions I do not wish to have and advertises a phone number supposedly available 7 days a week but that does not work when you call it

Absolute scam. I cancelled auto renew within a month of receiving the subscriptions, and received confirmation number. Then 8 months later I received an email telling me I would be charged $35 unless I cancelled. But link was dead, my saved password no longer worked and couldn’t be reset, and the phone number automatically disconnected when called. No one responded to emails so I had to just report it as fraudulent charge to PayPal, and ask my bank to put a note in my file to flag them if they ever tried to charge me again.

They just stopped sending my magazine even though it said I was covered until next April. Somewhere they saw 7/17/25 so they stopped it. Then blamed it on the vendor. This is on top of their automated system ( which is almost impossible to get out of) when you do talk to a human they are from some foreign country. I had been a long time customer but not anymore. Done with them.

I purchased two separate subscriptions for my nieces last Christmas and they never got them. I called customer service and they gave me 3rd party numbers. Not happy and neither are the girls.

Do not purchase from them. Bad news. Ordered Golf Magazine. Was to get a umbrella & gear bag. despite many phone calls and promised to send them. NEVER RECEIVED. Took a long time to get first magazine. Charged credit card for renewal. Had to fight to get my money back. Stay away

Very hateful customer service rep. After submitting a change of address for four magazine subscriptions over 8 weeks ago, I called after 6 weeks and advised only one of the four were being delivered. The CS rep. said it took 6 weeks before the change of address would take effect, so I called at 8 weeks and was again dealing with the hateful CS rep. I ended up just canceling all subscriptions. Run, don't walk from these folks!!!

I ended up NOT ordering from Magazine.com after I saw the advertised price for People Magazine($48 for 48 weeks)was NOT the total you would be charged and renewed yearly! It was $107. Really? You gotta really pay attention because it also had an auto yearly renewal you’ll be charged for! Shame on yall I give “0” for such deceit

I subscribed to Real Simple last year 2024. When I got an email saying they were going to renew this year 2025 I tried to cancel online but couldn’t. Called and cancelled on May22. On July 4th they charged my credit card. I emailed customer service and they sent me a refund check in the mail and said they cancelled the auto renewal. Today I got an email again saying it was going to renew and charge my account on the 31st of August if I didn’t cancel. I emailed them today August 14th and received a email back saying they are going to refund money that I haven’t paid yet and stopped auto renewal. I think I am going to have to get a new credit card number just to get this to stop.