madhornets.comReviews of madhornets.com

Horrible product all springs failed, pushrods bent. Do not buy anything from these people

This site is a scam. They post fake reviews and send secondary market products. Then they try to force you to pay a 30% restocking fee and return shipping. I posted the parts to a site and had the original owner of the photos contact me to tell me that they used his photos and OEM product to promote their second hand merchandise. They claim they are US based and post a contact phone number, but they don't answer it and then send emails claiming they are only available by email. They take 1-3 days to reply to messages. STAY AWAY

Ordered and installed a 4.9 star rated cam kit. Ran great for about 10 minutes then all 12 rockers failed one shortly after the other. DO NOT BUY, DO NOT USE, JUST DO NOT.

DO NOT BUY ANYTHING FROM THIS WEBSITE. They have incorrect fitment charts, misleading product descriptions, and awful customer service. I purchased an item GUARANTEED to fit my year, make, and model, yet received nothing even close. When I reached out to return the part they had offered a 15% refund in order for me to just keep it. Even suggested I sell it locally. After their multiple attempts to make me keep it, while offering up to a 30% refund in 5% increments, they finally gave me the shipping info. I was able to walk away with a “refund” of 70% excluding shipping costs. Total waste of money. Do NOT trust a word on their website, and do not give them a dime of your money.

These people sale junk and are total scamers and they know it. Will not call or email you. DO NOT USE... wish I had known better. Maybe this will help you

They sent me a faulty part. I wanted to exchange but they're unresponsive after 12 tries. I would have been happy with manufacturer contact info but nothing. Avoid at all costs!

Scam company that seems legit. Placed international order online for delivery to my hotel near their HQ in Chino CA. Money left my account but goods not dispatched. Then emailed by service at madhornets dot com asking for a photograph of physical payment card showing last 4 digits, expiry date and name on card ‘because transaction was a large purchase’ (US$150) and further details required before goods could be shipped 20 miles to my hotel. Sounded suspicious but after cautiously complying was then asked by second email for a photograph of US ID, international passport or other official ID. I sussed it as a scam, contacted my bank who immediately stopped card and have supplied screenshots of Mad Hornet email requests to them for their fraud team to investigate. I cancelled order and demanded a refund. That was promised by mad hornets who accepted the cancelled order. Bank has provisionally refunded me but unsurprisingly Mad Hornets haven’t. DO NOT SHOP WITH THIS BOGUS COMPANY!

**Review Title:** Poor communication and unprofessional shipping demands **Review Body:** I ordered parts for a customer’s Honda CRF 250, but after waiting several days, I received an email claiming I needed to pay an additional $30 shipping fee because the part had to be sourced from a different warehouse. Despite my repeated attempts to reach the company by phone, I received no response. I ultimately paid the requested fee on May 27th, yet as of June 1st, I have received no updates regarding my order status and still cannot reach anyone at Mad Hornets. This has been an incredibly frustrating experience, as I am currently unable to complete a repair for my client. I am simply looking for honest communication and the products I paid for. I would advise others to be extremely cautious when ordering from this site. **Key Issues Highlighted:** * **Unsolicited Fees:** The request for additional shipping costs after the initial purchase was processed is highly unprofessional. * **Lack of Communication:** The inability to reach customer support via phone creates a lack of accountability and trust. * **Order Delays:** The failure to provide status updates or shipment tracking after additional payments have been cleared is a significant service failure. * **Impact on Reputation:** These issues negatively affect not only the buyer but also the end customers who are left waiting for their repairs to be completed.