Usa MadReviews of madbagstore.com

Prodotto di qualità eccellente e servizio di spedizione impeccabile e veloce. Acquisterò sicuramente ancora in futuro.

Unfortunately, I did not think the product I received was comparable to the price I paid. I have sent the company an email about 5 business days ago, and I have yet to hear a response from them. I'm going to be honest here, I compared other bags in my closets in the same price point, and I did not feel like this bag delivered on quality. Points to note for any future purchasers: 1. suede quality was very sub par (I included a photo of another suede bag I just purchased from another brand) - it is very rough and ragged 2. leather edges of the bag are not painted and sealed. Almost all the bags I own, have a finished edge or a painted edge. The higher end the bag, the more likely they have a painted edge to finish. This one, had a 1/8" - 1/4" edgestitch, and you could see the fusing sandwiched between the leather 3. lining is rough and stiff (again, high end bags or even mid tier - ie. tory burch, has a soft or cotton lining 4. the product did not match the photo on the website - it looks like on instagram, the same bag has painted edges, but maybe i am wrong. 5. the strap does not have any fusing/pellon - it is very soft and wobbly 6. stitching on the side seams is not smooth 7. design of the zipper closure is super wierd - why include a facing that is MUCH SMALLER than the zipper length? I was really looking forward to this bag arriving, and sadly when i opened the box, i was disappointed as heck. I wish i could return it, but no one is responding on their end. This brand gets one star for that reason, no customer service and poor quality :(

I ordered chocolate and received mocca. The cut outs for the straps are not finished with seams so that the backing is visible. Otherwise well made - the price reflects the quality.

No response at all over whats app or email about the return possibility. Only the information that the return policy is on the website. It is in Italian and there is no specific information about how and where to send the return to. I‘m very disappointed about the handling and customer service

Ottima ed eccellente!!!

Bellissima borsa, alta qualità,spedizione veloce. Consiglio 🤗

Sac avec des finitions qui ne sont vraiment pas à la hauteur du prix ! À cela ce rajoute un service client de mauvaise fois (même avec l’envoi de vidéos pour prouver mes dires). Comme par hasard : plus aucune réponse de leur part et je me retrouve sans solution avec un sac que je ne porterai pas. Dégoûtée ! Je ne recommande pas DU TOUT

J ai reçu ma commande rapidement et suis ravie de min achat