I came across Madame Bridal online when I was in search of a communion dress for my daughter. I was shopping locally in stores and I wasn’t happy with the selection I was finding and also the prices were very high. I found Madame Bridal online and called right away. Their selections of dresses were beautiful. I called Madame Bridal and then even assisted me with selecting the perfect dress for my daughter! It shipped very quickly and I couldn’t be happier with the quality! The service we received from Madame Bridal was professional, kind, and extremely helpful! I am so so so glad we found Madame Bridal!
Response from Madame BridalJan 12, 2023
Hi Andrea, we are delighted that you are satisfied with your first communion dress from Madame Bridal. We will be here for her prom, and good fortune willing, her wedding. We appreciate having a wonderful and kind customer like you.
VL
Vanessa L.
I had a wonderful experience with Madame Bridal.
I had a wonderful experience with Madame Bridal. My Mother of the Groom dress arrived sooner than I expected and the person who assisted me, Mr. Simon, was ver accommodating, kind, and professional. When I called to inquire about a garment bag he immediately arranged to send me one right away. I will definitely purchase from them again.
Response from Madame BridalAug 12, 2022
Hi Vanessa, thank you so much for purchasing your Mother Of Groom dress from Madame Bridal. We appreciate your five star review of our bridal and evening dress store. I have instructed our shipping department to send your bridal zipper bag right away. Have a wonderful weekend.
AN
Angela
Dream Come True!!
If you're a bride, you already know one of the most stressful parts of planning a wedding is finding a dress, at least it was for me. After months of looking for a dress, I finally found "The One." However, the dress was on backorder almost everywhere. Three companies I found that claimed they had the dress in stock ended up ripping me off, and I had to file a claim to get my money back. Finally, I came across Madame Bridal, who said they would guarantee I would have the dress by August 7th, which was one week before my wedding. I was desperate, but after reading all the positive reviews, I decided to give it one last shot.
August 7th came, and I was told the same thing, there was an unexpected delay from the designer, and it wouldn't arrive until after my wedding date. As you can imagine, I was very upset, but before I could even shed a tear about it, they told me they would overnight me an even better dress that was in stock. I just received my wedding dress yesterday, and it fits perfectly. Even though I was disappointed that I didn't receive the dress I wanted, I am extremely happy that they went above and beyond to ensure I had an amazing dress for my wedding.
It was very hard to get ahold of someone over the phone. However, they responded right away through chat, and the tracking confirmation went to my spam, so you should be aware of that.
Besides that, I am very happy with how everything turned out and can't wait to walk down my aisle wearing one of my favorite wedding designer dresses. I'm sure I will get a lot of compliments on my dress and will highly recommend everyone to you. Thank you so much!
Response from Madame BridalAug 12, 2022
Thank you so much for your generous review of Madame Bridal. We are delighted that you love your wedding dress and look forward to sharing your beautiful wedding pictures with all of our customers.
https://madamebridal.com/testimonial/
CG
Carol G.
Alyce Paris
My experience was great as a first time purchaser. My dress was delivered on time. It is absolutely stunning.
Response from Madame BridalMar 12, 2022
Thank you so much for ordering your evening dress from Madame Bridal. We appreciate your kind and generous review.
LB
LBuers
I found a dress that I had to have
I found a dress that I had to have, with great luck Madame Bridal had it in stock. The were extremely
helpful and fast in getting me my dress for my son wedding. Each time I reached out, someone was there to follow up with my questions. Customer service is 10 out of 10. Thank you Madame Bridal for making me such a happy mom with such a beautiful dress. LJ Lodi CA
Response from Madame BridalMar 2, 2022
Hi LBuers, that you so much for your positive review. Madame Bridal is delighted that you found your mother of groom dress from our store.
NF
Nourah F.
Everyone should order
Got a dress for my Best Friends wedding in December. It was love at first sight, turned out even better than how it looked. beautiful work !
The style, fabric and every detail about the dress was perfect.
Response from Madame BridalJan 20, 2022
Thank you so much Nourah. We hope you enjoy your wedding guest dress and have a great time at your best friend's wedding.
MC
Mildred C.
High quality workmanship
My dress arrived on time and it is just as beautiful as it is online. Very good quality. I think the size runs a little large. I'll definitely order from Madams Bridal again.
Response from Madame BridalJan 19, 2022
Hi Mildred Carter, thank you so much for you five star review of Madame Bridal. We hope you have a wonderfuk time in your Lilac Mother Of Bride Dress.
LM
Leigh M.
Beautiful dress
Beautiful dress, super happy! Thank you
Response from Madame BridalJan 8, 2022
Hi Leigh Miller, Thank you so much for your five star review of Madame Bridal. We hope to see you again for another one of our designer dresses for your next dressy occasion.