Flower girl M.
Took weeks to learn the dress wasn’t available
After having trouble with the website, I ordered a flower girl dress over the phone. Two weeks later I got an email that it was unavailable. We were on a tight deadline and ended up having to order a dress on Amazon. Not sure what happened but I received the notice of cancellation on 8/7. Maybe there was just an email error given the reply to this review
Response from Madame BridalOct 21, 2020
Hi Ms. Catherine Deferrari I believe every potential customer reading reviews deserves an accurate assessment of the facts. You ordered a first communion dress at this date/time/hour/second Order # 100040264 | Jul 29, 2020 2:27:21 PM We emailed you the same day at this date/time/hour/second with the following cancellation. Jul 29, 2020 3:14:36 PM|CANCELLED Customer Notified We care about customers and count on both parties for credible and accurate information. Therefore for all who read reviews we invite to see all of Madame Bridal's satisfied customers: https://madamebridal.com/testimonial/



