Madame BridalReviews of madamebridal.com

We ordered a dress over the phone. The follow up by phone, text and email were great!

Simone is always so wonderful. She goes above and beyond d to assist with finding the perfect dress!! Have gone to her for the last 2 years!!!

Thank you to one of the owners of Madame Bridal for making the impossible possible. I had an issue with my previous dress, and this was a last-minute order. The owner contacted the manufacturer while I was on the phone, inquiring about a dress. A week later, the dress arrived at my front door just in time for my event. Thank you once again for your help, and the great customer service I received. Five-star doesn't do the justice! The service I received deserves a 10-star rating.

Fantastic experience and super fast shipment!

Very kind when on the phone, great communication and patience. Got just what I expected and I’m in love with my dress!

I want to thank the employees, as well as the owner for helping me resolve this issue. I have received feedback regarding how to do exchange and I have been able to ship the package back for another side. Everyone has worked diligently to help make this experience a positive one and I am looking forward to ordering another dress from this company! Wonderful customer service and support!

I was looking for a prom dress and had one in mind. I was strolling through Tik Tok and found Ladivine C871. I wanted that dress. Over the course of time, I was debating if I wanted to buy it from Madame Bridal (where the person from tik tok bought it from) or somewhere. I saw good reviews on it. I purchased the item on April 28th and receive it on April 30th. I paid for ground shipping (about 10 days to receive). When I placed the order, I got an email from one of the owners Adam saying thank you for being a first time buy and hoped I enjoyed the dress. When I received the dress, I was stunned on how beautiful and quick it came in. I had a pleasure of receiving it and can’t wait to wear it to prom!!! Also thank you adam for emailing me making sure I loved the dres.

I called regarding a dress & didn't leave a message. The owner called back asking if I was looking for something in particular. I told him about the dress. He said he has one on order and will ship it for free as soon as it comes in. Its here and absolutely beautiful!