Alexandra B.
Excellent customer service
Excellent customer service, promt response
Response from Madame BridalNov 15, 2025
Thank you so much for ordering your wine evening dress from Madame Bridal.
Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses
Madame Bridal (madamebridal.com) has 514 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 368 reviews with 5 stars · Clear filters
Alexandra B.
Excellent customer service, promt response
Response from Madame BridalNov 15, 2025
Thank you so much for ordering your wine evening dress from Madame Bridal.
Nicole
Madame bridal and their staff was lovely to interact with. I ordered a dress to be overnighted by the shop; unfortunately, due to the FedEx plane crash, the Express package did not arrive on time. This was at no fault of theirs. The owner spoke with me and attempted to make everything right, which he did. I will definitely use them again.
Response from Madame BridalNov 15, 2025
Thank you so much for your five star review of Madame Bridal.
Lorena V.
Tried on the dress at a few local stores. Got the model number and found it at a better price online. Dress came in perfect conditions and fast shipping. Loved that I was able to communicate with the owner directly before purchasing
Response from Madame BridalNov 15, 2025
Thank you so much for ordering you black evening dress from madame Bridal.
Brittney F.
The owner took my phone call, confirmed he had a dress in stock for me and shipped it right away! I was nervous ordering online from a store I hadn't been to in person; and he was even kind enough to talk me through that as well
Response from Madame BridalNov 15, 2025
Thank you so much for ordering your wedding reception dress from Madame Bridal.
Sonia. F.
Very good company
Response from Madame BridalNov 3, 2025
Thank you so much for ordering your ivory/nude flower girl and pre-teen pageant dress from Madame Bridal. We hope your event is memorable and please see us again for another beautiful dress for another happy occasion.
Jenny S.
Dress is stunning. Great quality and true to size
Response from Madame BridalOct 22, 2025
Hi Jenny, thank you so much for ordering Alyce Paris strapless cocktail homecoming dress from Madame Bridal.
Sandra C.
The shipping was on time and the dress is as described. Customer service was very prompt and they helped out with the pricing as well
Response from Madame BridalOct 22, 2025
Thank you so much for ordering the La Divine cap sleeve wedding dress from Madame Bridal. We hope your wedding is filled with joy and love for now and throughout the years.
Glenda
They went above and beyond to make sure my dress would arrive on time by the date I needed. Their communication was great and supper quick to respond whenever I had questions or concerns. I received my dress in perfect condition, it’s an absolutely beautiful dress. I would definitely order from here again without a doubt.
Response from Madame BridalOct 22, 2025
Thank you so much for ordering La Divine dusty rose evening and prom dress from Madame Bridal. We appreciate your 5 star review and look forward to your next order for another designer dress and another happy occasion.