Linda B.
Excellent food, reasonable prices
Food is very tasty. Arrives well-packaged.
After 15 years of research, personal practice, feeding people, and watching clients achieve their health goals, we know that our unique approach to designing meals by combining macrobiotics and traditionally healthy diets such as the Mediterranean Diet is the key to making satifying meals we will truly look forward to eating each day that also provide rapid, tangible health benefits.We created a food delivery service to be able to easily provide the experience of eating these meals to anyone who would like to feel how good eating a traditional, balanced diet can be without needing to have the time to cook all these meals at home.
Macro Mediterranean Holistic Meal Delivery (macro-mediterranean.com) has 133 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Linda B.
Food is very tasty. Arrives well-packaged.
Violet's D.
I rarely write bad reviews. I figure, why bother. . But the service from Macro Mediterranean has been so poor that I feel compelled to actually write a negative review. To begin with the company got my food order completely wrong. Now, I will say that they contacted me immediately and were appropriately contrite and offered me various different options, so I have no complaints about that. Although, I will say that their service is very expensive so to receive the wrong food order was aggravating. My complaint is about the food itself. Bland, no seasoning, overstuffed with cabbage and other filler vegetables. Not long after I received my order, I received an email from the company asking for my opinion. I sent them a long, very polite letter concerning my disappointment. I heard nothing back, not even an acknowledgment of my email. Today, I received a request to review them on this site. It is evident in me the Macro Mediterranean pretends to care about customer satisfaction, but doesn't really. I can forgive the wrong order, but a combination of the wrong order, food that tastes of nothing and no acknowledgment of an email of complaint (in response to a request for my opinion,) leads me to write this negative review. Buyer beware! EDIT IN RESPONSE Jeremy, I sent the email to info@ on May 3rd. That is the only email address I have. Just re-sent so it is top of your inbox.
Response from Macro Mediterranean Holistic Meal DeliveryJun 2, 2017
Dear Fiona, Thank you very much for sharing your opinion. I have gone back through our emails and was unable to find the complaint email you mention you sent directly to us. We are generally very responsive with all customer communications both positive and negative so I am sorry you did not get a response. It was not out of lack of care as we take customer service very seriously. I am also sorry you did not enjoy the meals. We have worked very hard over the years to try and create recipes that appeal to most people. We eat these meals ourselves as they are recipes originally created to feed our family and our son. Unfortunately we have learned over the years that we cannot please every palate and do occasionally get complaints that food is either too bland or has too much seasoning based on personal preferences. This is why we never require any commitment more than a single week's order so people have the opportunity to try the meals and decide if they are right for them. I do remember the mixup with your order because I dealt with it personally as it is the first time in all our years of service that two shipping labels got switched and so orders were switched. When we talked on the phone we discussed different options but since the order sent to you in error had significantly more food than the order you had placed and there were enough dishes that fit with your menu requirements (we went through them together on the phone), so we offered you the additional items in that order in compensation for the error, which you thought was a fair solution. I appreciate your feedback and am sorry your experience with us was not what you expected. If you would like to contact me personally by phone I am available and happy to discuss this further with you and can see if there is anything we can do to resolve your negative experience. Kindly, Jeremy
Jessica F.
This food is delicious!! The portions are perfect. I will definitely be a repeat customer! I feel the price is fair and worth every penny. Having deliciously prepared healthy foods ready for me to take to work and heat up for dinner is going to get me back on point this year. Highly recommend!!
Kristen A.
I have been eating the meals for a little over three weeks and have lost 9 lbs. The food is delicious and the delivery makes eating right easy! When I had a question, customer support was fast and very helpful. I am very pleased with my decision to check out Macro Mediterranean!
Katharina D.
I am a Cajun who suddenly feels the urge and call to be healthy. I honestly expected my first week, or 3 or 4, to be miserable - no processed, chemical laden, meat, sugar filled junk that my system is used to having. I also didn't expect to enjoy the taste of the food. I thought it would take a while to get used to the change. Although my system is indeed going through changes, it has been a pleasant surprise to find that it has far exceeded my grim expectations. I think what makes it easier is that I actually like the food. My body loves it. Who knew that you are supposed to feel good after a meal? I do now. It has only been a few weeks. Also, one week the box arrived late due to being damaged in transit and storms. They got on it, were always courteous and handled it. Unfortunately, the courier couldn't move it faster and it had to be thrown away. They said do not take chances and set me up to receive another without hesitation. Mistakes happen - how a business handles it says a great deal about them. I was very impressed with their attitude and prompt action.
Kenneth P.
So far I have been eating the meals and they are all very tasty and fresh . I feel so much better and have lost 10 lbs in the last 3 weeks. The shipments some in very cold with ice still in them with no damage to any containers . I would highly recommend them to anyone
Tara E.
Good food good portion control Some meals tasted like bsby food though More pasta and rice would help
Response from Macro Mediterranean Holistic Meal DeliveryMar 11, 2017
Hi Tara, Thank you for your feedback. We do have a good number of dishes with brown rice and whole-grain pasta as well as other whole-grain dishes, pizzas, etc. and could develop a custom menu to feature those dishes if that would be helpful. We generally tend to not have more than one or two of each type of dish per week in our fresh menu to maximize the variety of dishes we offer which is why by default with a set menu you will receive a lot of different types of dishes. Also since our menu changes weekly there may be other menus that would suit you better. Again, if it would be helpful, please contact us and we can discuss your needs and come up with a plan. We are happy to hear that overall you enjoyed the meals and that the program worked for you. Thank you again! Kindly, Maria and Jeremy
Melissa S.
I live in the Midwest, and was searching for meal delivery for my dear friend who was in MA for her father's funeral. Several months ago when she returned for her mother's funeral, the big Italian family had so much food full of gluten and dairy, the things my friend tries to avoid to feel good. I needed a one-time delivery so she could have healthy meals in the fridge and freezer. Maco-Mediterranean helped me within the timeframe I needed, and my friend was over the moon happy with the yummy meals! Her large family definitely knows about this service now, and she said they are all trying to eat cleaner! THANK YOU!!