MACPalaceReviews of macpalace.com

Every time I want to buy computer parts, Apple,PC I need for my office I go first to Macpalace because I know that I will receive excellent products, quality and the best price of the market plus a fast shipment...

I was looking for this Battery for the Raid Card for our xServe. The cheapest price on the web was found here. The shipping was fast.

I ordered a part, and while they took payment immediately I haven't received any notice of when the item would be sent, what the tracking number is or any replies to emails. I paid for the priority postage however it's been 5 days and still no word on where it is or even if it has been sent! It is my belief that any good reviews on here are done by MacPalace and are not genuine. DO NOT do business with MacPalace!

"I may never get my money back from these scammers - but at least I can protect other consumers from their lies. DO NOT EVER ORDER ANYTHING FROM THIS ORGANIZATION !!! MacPalace IS A COMPLETE SCAM !!! I ordered a refurbished MAC on their site. When it came to me the charger did not work and it had trouble loading discs as well as trouble playing movies. I sent it back for a full refund just as they had instructed me to do so on the phone. I had to pay for shipping, of course. Rather than take the order back, they ripped open the package - threw in a new charger and sent it back "Return to Sender" ... When I got it, the computer was no longer in protective bubble wrap - would not turn on at all - and the charger still would not work. I took it to a Mac Store, which I have documented, and they couldn't get it to turn on or charge either. I sent documentation of this event to MacPalace as well... So - I sent the computer back once again, paying for shipping a 3rd time. Those shady bastards only refunded a portion of the cost, saying that they have a 30% "restocking fee" for any item that isn't damaged. Um. Excuse me???? The computer would not turn on! I call that pretty damn damaged. When I called they told me the only person who could help me was their Manager - Jack. Every time I called they would say, Jack isn't here ... or [name removed] has your message, he will call you back. Today, I find out that [name removed] does not even exist. They have been lying to me the entire time. Luckily I have documentation and recorded all of my calls with them. They also tried to tell me that the computer worked "just fine" when they got it. "No problem charging, whatsoever" .... "Turns on without a problem" ... Although, they have shown no proof. Obviously they are lying. I even sent them the documentation from the Apple Store saying it wouldn't turn on, and they STILL won't refund the remaining amount. Like I said before. Even after filing a claim, I still might not get my money refunded. BUT - If I can save you from going through a scam, I'll feel better at the end of the day. Just say NO to MacPalace. Bottom Line. "

Great Service and fast shipping. A+ In my list for my future needs.

Went well. Standard store, good shipping. No complaints

Paid $177.50 for a video card for my Mac. These guys send me a cheaper model that's about half that price. Get on the phone with them. They get irritated and tell me to ship it back, that they'll replace it. So I pay $10 out of my own pocket to ship it back. They send another video card, this time it's clearly just a used video card pulled from a machine. It's covered in dust and rust and hair. The video card does NOT work. DEFECTIVE. I call them again. They said to send it back; $10 again out of my pocket. Been on the phone with them for weeks trying to get my money back. They keep giving me an attitude saying "only the manager" gives refunds. Finally get a refund BUT it's only for $100. I call them up asking them to explain where the other $77 + $20 in shipping is? They said that the part worked on their end and that they charge a 35% restocking fee. 35%!!! Are you kidding me?? Bullshit. THIS IS A SCAM!! This is how they make their money. They're stealing from innocent customers. DO NOT BUY FROM THESE GUYS. I'm in the process of filing a small claims suit with my lawyer which will cover a lot more than the $97 they owe me. Filing fees, lawyer fees and a roundtrip flight to Glendale, CA. Stay tuned!

I have a feeling it's just one guy selling used computer parts in his parent's basement. They sold me a "refurbished" part filled with dirt, dust and human hair. The part didn't work and I had to pay $17 to ship it back to them at my own expense. DO NOT buy a single thing from this guy!