MaacoReviews of maaco.com

I wrote a BADD Experience Review on Google Because I felt BAMBOOZLED 11/21/25 and they DELETED it! So I told Corporate and they said they did not delete it as they can see it... They can SEE the SECOND Review I posted as they were SO busted for lying... I SPENT OVER 10K WITH THIS PLACE!! 8787 Lenexa Dr Overland Park KS 66214 1. Manager Brian responded in ALL CAPS day 😳NE 2. Got a bid for about 5k❣️👍🏾 then Ooops IT did not add in the CHANGE PAINT COLOR PRICE cost me about 3 GRAND more🫤 3. Water in my Trunk LIGHT & Trunk LOCK (Accepted Responsibility Here) 4. THEY BROKE MY TRUNK TRIM AND WANT *ME* TO PAY FOR IT⁉️ (kickback here Grrr) 🫤talkin bout my car is old blah blah blah. MY 20 YEAR OLD GARAGE KEPT SUNDAY CAR IS IN MINT CONDITION WITH 73K MILES😑... 5. Painted OVER THREE areas on my roof that was supposed to be SANDED DOWN (kickback here Grrr) 🫤 6. Painted OVER DENT in CREASE on my passenger door (kickback here Grrrr)🫤 7. CLEAR OVER SPRAY on front bumper (kickback here Grrr) 🫤 8. Did not get LEFT OVER PAINT I requested the First Time. Hopefully I will get it when I pick my car back up after they Correct the Imperfections... *RETAILIATION IS IN QUESTION* This is much like don't send your food back at the restaurant because they will spit on it. Like 3 months down the line something goes wrong with my car because they did something to it... This is what other customers were concerned about... 100 CHINESE CANT BE WRONG... After all the above Shanagans they had the nerve to ask if I wanted my headlights cleaned?? I said yes without thinking about it... Got home Prayed & Thought about🤔 ALLLLLLLL the above... Then I sent an email DECLINING the headlight cleaning. I could SEE they READ the email, but did not respond... However...they DID respond by DELETING my FIRST Google Review... As I did do a ride through to see my that my car was still OUTSIDE... No cleaning of the headlights had been done... CALLED CORPORATE... Now they want ME to pay for LABOR on the Trunk Trim THEY BROKE⁉️ Labor couldn't be but a few minutes! Nope to it anyway. You BROKE YOU FIX Said the HEADLIGHTS were already cleaned (LIES) and that they DIDN'T get my email (LIES) 😤😡 WHO CLEANS HEADLIGHTS BEFORE THEY FIX THE BUMPER & PAINT IT ⁉️⁉️ The manager Brian suggested the headlight cleaning...said himself that cleaning them would be the FINISHING TOUCH... A-gain... So why would the HEADLIGHTS be cleaned BEFORE the bumper is finished⁉️ Make it make SENSE & CENTS... AND THEY ARE STATING I CAN ONLY PAY CASH FOR IT⁉️ AND STATING I CANT USE MY DEBIT CARD⁉️ Debit Card IS a CASH CARD?? BUT I DONT OWE THEM EITHER... And now I want a REFUND on my Rear Tail Light that's been on BACKORDER from Germany for 2 months (kick back here too Grrrr🫤) I don't want them messing with NOTHING else on my car ESPECIALLY anywhere near my PROBLEM TRUNK AREAS...

Outstanding and professional

I paid $3000 to have Maaco paint my car and the paint job failed in just under a year and a half. The hood and the roof were supposed to have a service done called the "Surface Recon Level 3" treatment, which involves "Rust Strip-Applying Rust Treatment and Primer." They did the roof but not the hood. The hood paint is peeling, with 2-foot openings and the primer is exposed. I paid an additional $500 for this process, $250 for each panel. The local shop refuses to fix it, they want to charge me again to work on it. The corporate office in North Carolina refuses to take any action. My receipt confirms the treatment was only done on the roof and not on the hood, and the roof has no issues. So, Maaco kept the $250 and profited from their own errors. In this case if I let them fix it based on their quote to repair, they will profit approximately $600 in total for not doing the job the first time. Their latest special is $799 to paint a complete car. That's only three hundred more than my quote for hood. If you decided to use them and it goes wrong, they will make every effort to not stand behind their work and deny any responsibility. To avoid or minimize repercussions they are instructed not to provide any last names or contact information of any people outside of the local office. Their goal is to frustrate you to give up or let them do the work for a profit. The location I went to is a non-corporate location in Covina CA. It's listed as a JA Maaco, they have 16 locations, 3 in Nevada and 13 in California with a corporate office in Torrance CA. The owner is Joseph Anthony Taormina CEO of J&A Companies Inc. I went the "California Secretary of State/ Corporate Filings" website which shows all locations he owns. Non-corporate locations appear to suffer no consequences for deceptive practices or enforcement of corporate policies. Currently my only recourse is to share this information on Social Media platforms. Currently my car is much worse than when I brought it in. For Photos and Video Please see my review on Yelp under Ron C. When reviewing the videos please turn on the speaker to hear my comments. Thank you,

I went in to have my vehicle painted full of enthusiasm. I left with a subpar paint job that I now have to paint myself. I took my vehicle in with 90% of the prep work done. I was told that the vehicle would be sanded and primed bare minimum. There was shrinkage everywhere. I took the truck back twice to have the roof and pillar redone. I got it home and the same areas were shinking and fisheyed. I took it back to show Jesus and he said he'll do it again, but he refused to do any further work for. I've always been warned not to take anything to Maaco. I am a retired firefighter 🚒 and anytime I have told someone I will take care of them, I do. This review is to warn you what I have to take as a lesson. Shame on you macco!!!

Family friend went for an estimate to this location on Monday 5/12/25. Was treated very disrespectfully by the Jellyroll wannabe who after insulting him called him a F'ing Sp!€k. Owner was called. No one cared enough to follow up. Went to Pughs Auto Body in Tillmans Corner and they were treated fairly and respectfully. Highly recommend Pughs. Stay away from this location.

I took my vehicle, a Nissan Armada, in to the Maaco shop in Tallahassee, FL on March 6, 2025 for some body repair and a new all-over paint job. I told them I wanted the car painted exactly the same color, which Nissan calls Arctic Blue Metallic. They said it would take "a couple of weeks". I finally got the car back on April 1, and it was painted a very dark color which looks black from a distance and is definitely not Arctic Blue Metallic. Apparently, they cannot match paint color to the original color, but they didn't tell me that when I left my car there. Now I have no choice but to take the car to the Nissan dealer and pay for another paint job. I want to be clear that I'm not unhappy about the QUALITY of the paint job, or the body work, but I wanted the car to be exactly the same color as when I dropped it off. If you are planning on taking your car to the Tallahassee Maaco, think again. You will be disappointed with the results.

I wanted to express my disappointment. The company offers an online quote for car scratch repair. I sent them photos of the scratched part, the colour code, and the model of my car. However, it was all a waste of time as they did not provide an estimate, even approximately. Instead, they continually insisted that I visit their site. I'm disappointed with the false advertising. I thought that as an experienced company, you would have worked on numerous cars and thus, could provide a rough price range. Thank you.

Brought my daughter's car in for rust repair. After two weeks I received a call saying the car was ready. When I went to pick it up it didn't even look like they had touched it - still had paint blisters. I was told me it looked fine the night before and rust is like that - it must have blistered overnight! I told them it wasn't acceptable so they said they would fix it. Offer to pay for a rental car while they fixed it. We finally received another call to say the car was ready. Once again we headed over to pick up the car only to be disappointed again. Again they promised to fix it and it would be ready in 5 or 6 days (over the weekend). Waited over a week and finally got a call to say the car was ready. When my husband asked the lady if she would be happy if it were her car she said yes. About 30 minutes later we received a call saying the car wasn't ready - there was one more spot that needed to be buffed. Waited two more weeks, tried calling to see if it was ready, drove by the location to see if the car was outside and nothing. Finally called customer service (and I use the term loosely), and was told the landlord locked the doors and the car was inside. Would have been nice of someone had called to update us. They moved the car to another location and was told they put on 3 more coats of paint and it was ready for pickup. They offered a discount of 30% off the invoice and would not honor the car rental that was offered. They have now had my car for 6 weeks for a rust cleanup on the back end of the rocker panels. Would not recommend MAACO for body work or customer service.