Kendrick E.
Super Bad Hosting
for your own metal health , just avoid this hosting provider, The will ignore at most important time. customer services is super bad. I deeply regret the day i found about this useless company. i wrote more that 10 ticket they ignored me for 8days and still counting. Lytehosting need to shut down for Good
Response from LyteHosting LLCNov 26, 2024
We deeply regret your negative experience and the frustration caused by delayed responses to your tickets. We understand that waiting 8 days for a response is completely unacceptable, and we sincerely apologize for this breakdown in our support service. We also acknowledge our delay in responding to this review, which further demonstrates the issues you experienced with our response times. We are currently experiencing an unprecedented volume of support tickets, but this should not result in such extended delays. We've recently implemented measures to address all pending tickets and have sent communications to all customers to review their unresolved issues. If you could provide your ticket numbers, we will immediately escalate your case and ensure your concerns are addressed promptly. We are committed to making this right. We value every customer and are actively working to improve both our support response times and our review response times to better serve our customers.