Marco D.
Very nice
Very nice, quick and polite service. Fixed my problem right away :)
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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499 approved reviews, newest moderated first
Marco D.
Very nice, quick and polite service. Fixed my problem right away :)
Carey G.
Such amazing service!!! Highly recommend, so happy 😀
Cynthia V.
Lily answered my questions very quickly and efficiently. Would have no problem using your service in the future.
Lili
I ordered pre-tickets for BottleRock. The very next day I lost my dog sitter and wanted to cancel my order. I emailed and Marie instantly emailed me back that my order had been cancelled. Great Great Service and Thank You
Alayna F.
Jay was super polite and made it very easy to have my questions answered quickly. If my wedding wasn’t the same day as Bottlerock I would probably keep my tickets just to assure great employees like him are kept around. Looking forward to getting tickets from Lyte in the near future, and thanks again, Jay, for your awesome customer service!
Alyosha E.
Lily from Lyte was very kind and informative. I requested a refund and she gave me simple, easy directions and I got my tickets cancelled and refund initiated! No hassle whatsoever, and very quick response!
Belle P.
Most annoying way to receive a refund for your tickets. First of all, it’s taken 2 months to even say I’ll get the refund and then suddenly it takes an extra 3 days to just process it??? Why? I sold my tickets March 21, in the email it states I’ll receive my refund May 17, it’s now May 19, I have yet to receive my refund. The representative is very kind, it’s not her fault, however, it shouldn’t take this long to issue a refund. It’s really not that hard. If you can’t commit to the date given in the email, don’t include it. Simple. I just want my money..
Response from LyteJun 10, 2021
Hey Belle, We fully own the error on our part. We have reached out to you to rectify this issue. We hope this doesn't deter you from using our platform in the future.
Emily B.
Jay was super helpful and quick in his responses!