LyteReviews of lyte.com

Reached out to Lyte to exchange tickets that could no longer be used well ahead of a sold out show. The event had been rescheduled due to COVID and the reissued tickets that were sent were 'invalid' for the exchange. Days passed and no one ever got back to me after an initial email saying the request was received. Surely other people were looking for tickets as the event had been sold out for a month before.

Jazz was great! Answered my questions promptly and courteously.

Teresa of Lyte was able to help me with a refund request. After explaining my circumstances, the charges were reversed. I now also have a better understanding of the Lyte platform. Thank you Team Lyte!

Anna was so helpful! Someone else was helping me before and literally just copy pasted what was on the FAQ page which was quite irritating. Anna actually answered all my questions and resolved my issue in a friendly, polite manner. More Lyte members like Anna please!

Rachel was great to work with and had fast reply times with clear communication. Looking forward to being back in the desert!

Teresa was very helpful and responsive

Lyte absolutely came thru for us. Thank you Teresa and Marie. We has weekend 1 tickets leading up to the Covid cancellation(s). Then a family event was scheduled for that weekend. Missing Coachella after waiting this long - what if we are not able to swap? Fortunately, our experience with Lyte was excellent and it came thru for us. We will use Lyte again if (and more likely when) this happens again. Thank you Lyte - this took a lot of pressure off of us. The anticipation and excitement of the Coachella experience has returned.

Gene from Lyte responded very timely and answered all my questions. He was very helpful. Thank you!