Company's customer service is great. I contacted them recently about my order and Camila replied to my query in an efficient and friendly manner. I have been kept well informed about my order by Camila. Very satisfied.
Response from Lysa RitualAug 11, 2026
Hi Yvonne,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you had such a positive experience with our customer service. It's especially lovely to know that Camilla was able to assist you efficiently, keep you well informed, and make the whole process feel smooth and reassuring.
We'll be sure to share your kind words with Camilla—she'll be thrilled to hear them!
Thank you again for your trust and support. We're so happy to know you're satisfied with your experience with LysaRitual, and we wish you all the best on your skincare journey.
Kind regards,
The LysaRitual Team
DK
Debbie K.
I haven’t yet gotten the product but…
I haven’t yet gotten the product but Camila with customer service is excellent! I don’t know if I’ve ever had such a quick response from any other company!
Response from Lysa RitualAug 11, 2026
Hi Debbie,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you've had such a positive experience with our customer service, even before receiving your order. It's fantastic to know that Camilla was able to respond so quickly and make you feel supported.
We'll be sure to share your kind words with Camilla—she'll be thrilled to hear them!
We hope your order arrives soon and that you have a wonderful experience with your LysaRitual products. Thank you again for your trust and support! ✨
Kind regards,
The LysaRitual Team
TK
T K.
Phenomenal customer service.
I am really impressed with the entire ordering process! I did a fair bit of research and the reviews and testimonies were consistently high. It’s too soon to know how well the product works for my daughter (although I’m confident it will help), but the customer service is incredible! I needed help after placing my online order - so I sent an email - and heard back from Lisa right away. She was kind and understanding and so helpful. Camilla took care of my concerns and also followed up to be sure everything was resolves. Absolutely blown away with the speed and care they both took. Rare to have this level of follow up and customer care. Thank you Lysa, Lisa and Camilla.
Response from Lysa RitualJul 29, 2026
Hi TK,
Thank you so much for your incredible 5-star review! 💛
We're truly honored by your kind words and so grateful that you chose LysaRitual after doing your research.
It means the world to us to hear that Lisa and Camilla were able to provide the support and follow-up you deserved. We believe that great customer care doesn't end after an order is placed, so knowing that their kindness, responsiveness, and dedication made such a positive impression is incredibly rewarding.
We hope your daughter has a wonderful experience with the products, and we're here to support you every step of the way. If you ever have any questions or need assistance, please don't hesitate to reach out.
Thank you again for your trust, your thoughtful review, and for recognizing our team's efforts. We'll be sure to share your lovely feedback with both Lisa and Camilla!
Wishing you and your daughter all the best on your skincare journey.
Kind regards,
The LysaRitual Team
TM
Tatyana M.
Refund
Hi, I'm based in New Zealand, and I ordered the full two-month package. Unfortunately, due to an issue with US customs, my order never arrived. I was really disappointed, because I had been looking forward to trying the products and I believe they can make a real difference for my children. As soon as I contacted customer support, Camila was incredibly kind, professional, and quick to respond. She kept me updated throughout the process and made everything as easy as possible. My refund of the full amount was processed and returned to my card within five days. Although I wasn't able to receive my order this time, I'm very impressed with the company's honesty and customer service. They stood by their promise and handled the refund promptly, which gave me confidence in the company. I would definitely recommend them as a trustworthy business. I plan to place another order soon and hope everything goes smoothly next time, as I'm genuinely looking forward to trying these products. Thank you, Camila, for your excellent support.
Response from Lysa RitualJul 29, 2026
Hi Tatyana,
Thank you so much for taking the time to share your experience and for your wonderful 5-star review! 💛
We're truly sorry that your order never made it to you due to the customs issue. We completely understand how disappointing that must have been, especially after looking forward to trying the products for your children.
That said, we're so grateful for your kind words about Camilla and our customer support team. It means a great deal to know that she was able to keep you informed throughout the process and ensure your refund was handled quickly and smoothly.
Your trust and understanding mean the world to us, and we're incredibly thankful for your recommendation. We sincerely hope your next order arrives without any issues, and we look forward to being part of your family's skincare journey.
Thank you again for your patience, support, and confidence in LysaRitual. We can't wait to serve you again!
Kind regards,
The LysaRitual Team
JE
Jess
5 Star Customer Service
This company has amazing customer service! I encountered a problem with shipping and Camilla was quick to help. Kind, considerate and helpful service that made me what to try other products from this company. Thank you!
Response from Lysa RitualJul 29, 2026
Hi Jess,
Thank you so much for your wonderful 5-star review! 💛
We're thrilled to hear that you had such a positive experience with our customer service. It's wonderful to know that Camilla was able to quickly assist you with your shipping issue while providing kind, considerate, and helpful support.
It means so much to us that your experience has given you the confidence to try more of our products. We'll be sure to share your lovely feedback with Camilla—she'll be delighted to hear it!
Thank you again for your trust and support. We wish you all the best on your skincare journey.
Kind regards,
The LysaRitual Team
SL
Samantha L.
Very fast response to query I made
Very fast response to query I made, up front in dealing with personal issues Thankyou Camilla.😉
Response from Lysa RitualJul 29, 2026
Hi Samantha,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you received a fast response to your query and that Camilla was able to support you with care and understanding throughout the process.
We'll be sure to share your kind words with Camilla—she'll be so happy to know she made a positive difference.
Thank you again for your support. We wish you all the best on your skincare journey!
Kind regards,
The LysaRitual Team
AN
Anna
Customer service has quick response…
Customer service has quick response time. Thank u Camilla for helping me.
Anna
Response from Lysa RitualJul 29, 2026
Hi Anna,
Thank you so much for your wonderful 5-star review! 💛
We're so happy to hear that you had a great experience with our customer support. It's especially lovely to know that Camilla was able to assist you quickly and provide the help you needed.
We'll be sure to pass along your kind words to Camilla—she'll truly appreciate them!
Thank you again for your support, and we wish you all the best on your skincare journey.
Kind regards,
The LysaRitual Team
NO
Norma
Very fast informative response on a…
Very fast informative response on a question I had about this product.
Response from Lysa RitualJul 29, 2026
Hi Norma,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you received a fast and informative response to your question. Providing timely, helpful support is something we always strive for, and it's great to know we were able to assist you.
Thank you for taking the time to share your experience. We truly appreciate your support and wish you all the best on your skincare journey!
Kind regards,
The LysaRitual Team
