Lysa RitualReviews of lysaritual.com

I would not trust the "60 day money back guarantee" as this company does not follow through on their promise. I reached out to the company multiple times through their info@lysaritual with delayed responses and continuing to charge my credit card even after I requested to stop shipments. I requested to be reimbursed due to no improvement with my daughter's skin.

This company has zero customer service. The original order never showed up. They waited 3 weeks to send a replacement order. It did show up but only contained half of the order. My account clearly shows they shipped half the original order. It has been another 3 weeks and they refuse to make it right. I have several emails from them stating they will look into it and they never do. But they keep sending re-order emails every other day. Good luck if you make an order.

First, the vitamins did not work to clear acne. Second, the company agreed, via an AI response to my email, to stop the second shipment and refund my money, but never did and then stopped responding. I never got an actual human to respond to me, only an AI bot. I submitted a claim with PayPal and got my money back for the second shipment that way. Third, I emailed and messaged via their website to get my initial money back via the 60 day guarantee and after the first AI response email, they will not reply to me. The PayPal payment actually went to a completely different company, Nerova Limited, which is a shell website with fake reviews. This company is a sham. Edited to add: after more 2 weeks and 4 more unanswered emails, I finally received an email from the company and they issued a refund on the original order. I suspect it had more to do with the payment dispute I filed with my CC more than anything else. Then they emailed me twice (one for each order?) offering refunds and asking me to take down this review. One said sorry I was having stomach issues and sorry I kept taking it (never reported stomach issues!), obviously a pre-scripted email. My review stands. Buyer beware.

Do not buy from them. Ordered two weeks ago, got an email straight away after I ordered to say they have sold out and my order would be delayed. Chased it up a week later and did not receive a response from their support email. On my order email it says to track with ‘Shop’ however it’s not showing on my shop app which is a red flag. Have emailed a further two times this week and not had a response simple was sent a thank you email with more products available to order. Awful company. No product and I am out of pocket. Thief’s.

Unfortunately not only did the gummies not improve my daughter’s skin, but the whole customer service is run by A.I. Ycu cannot get through to a ‘human” for love nor money. I have been trying for 6 days to stop my standing order. Cannot get through to them so I’ve been charged £50 (on top of the initial £50) for a product I dont want Buy with caution.

No one to answer your questions and they will steal your money. Not a reputable company. Don’t trust.

Unfilled order—refund not forthcoming - do not order! I hope I am in a small percentage of "customers" who have experienced the shockingly poor service by the company. After ordering in the first week of September, I have yet to receive a tracking number. This followed up several times via email and their online customer support. Each time I was told this would be resolved. It is now 29th of September, and no further support is being given, just the same answer about it being passed to another team member. I have enquired about a refund, which again, is not forthcoming. Please avoid paying for any products unless you can authenticate the company, as I feel that I have been scammed.

At first I thought customer service was good, until I had a problem and was told that my problem would be ‘escalated to a human’. I thought the responses were suspiciously fast. Very underhand and not a company I want to deal with. The product took 2 weeks to deliver and tracking was awful and required multiple emails to what I discovered was an AI bot