JosiahGaming
Lyhme Hosting's Problems and Upsides
If there was a 3.5 out of 5 I would rate it that. Now at first I was confused with accessing the control panel. I feel in the emails it should say when you get access to the control panel. I know it is a simple mistake. but I would prefer if it was stated. Another problem is the tutorial. As one Redit user stated in a post about how to use the control panel, "That's the reason I dislike LYHME's service. There is literally no starter guide or a working help desk." However another user stated, "I don't know why people say the support is bad but it really isn't. Uncle Lyhme himself added me on discord and even joined my server to help me." I agree with the fact that this service does not provide a tutorial on using it. Making a tutorial would make the experience more user friendly since there aren't any current toturials on using it. I think there should be a toturial on how to use this service. If it is more user friendly it would be a way better service and I would rate it a 4. P.S. I have not used the discord to help with adding stuff to my server but I may edit this once I see the experience of using the discord server.
Response from LYHMEHostingFeb 14, 2019
Hello! Thank you for your review. We do offer a `starter` guide on our Wiki. (https://lyhmewiki.com/user-guide/unturned/unturned3/) We also have a knowledgebase that customers can use to get quick answers to common questions they may have. (https://billing.lyhmehosting.com/knowledgebase) The comments on reddit are a bit out of date with our current service standards. Again, thank you for your review!




