luxsb.comReviews of luxsb.com

Don't trust these people. I made an order weeks before Christmas and never received anything. I contacted them 3 times and never got anything. They had no problem taking my money though.

THIS company is a SCAM. they don’t answer emails or calls. They have your credit card on file and you can’t remove it. NOR cancel your account. and they won’t let you leave their subscription.

Horrible Customer service. I’d give no stars if I could. Tracking showed that carrier didn’t have it after a week then I called, no response. Sent an email and the package magically entered the tracking system.Took almost a month for my order to arrive. Rude and terrible, I cancelled right away.

Awful customer service. Does not respond to emails. Does not answer phone. Does not respond to online chat. Swaps out items in calendar. Sends items out of sequence.

Only given one star because I can’t do none. Signed up for monthly subscription and have billed five months after 3 months and no product tried to contact company via phone no answer and no return messages left. Contacted via email multiple times and they sent 2 in same package. Now have repeated above via email said they were sending out 3 in same package and haven’t received as of yet. Very unhappy and have been trying to cancel subscription now via email confirmed they will cancel after they collect 6 months of subscription and who knows if they will and when I receive 6th product. Very unhappy with all of their services.