luxsb.comReviews of luxsb.com

Don't trust these people. I made an order weeks before Christmas and never received anything. I contacted them 3 times and never got anything. They had no problem taking my money though.

THIS company is a SCAM. they don’t answer emails or calls. They have your credit card on file and you can’t remove it. NOR cancel your account. and they won’t let you leave their subscription.

Love the fragrance selection. LUXSB largest size in a perfume subscription. Always on time and great service! I love the unique scents they offer. Fragrances that you can only get with there subscription service.

Horrible Customer service. I’d give no stars if I could. Tracking showed that carrier didn’t have it after a week then I called, no response. Sent an email and the package magically entered the tracking system.Took almost a month for my order to arrive. Rude and terrible, I cancelled right away.

I love this monthly perfume service each month. Its a great way to try out new fragrances. They have an incredible selection of perfumes to choose from. Many niche fragrances and designer. Customer service was very friendly and helpful over the phone. Can’t wait to try my next month.

I personally really enjoy their service. Any issue I've had has been resolved by them and one thing that I really appreciate is the nifty holders the cologne comes in.

I really like Luxury Scent Box. It's great to try different perfume each month from designer to niche. The presentation is very nice. It lasts me a little over a month, I have found it is the largest that I have found in a perfume subscription which is a 9ml. My first perfume I received was Mancera Amore Caffe. Such a sweet alluring fragrance. Would recommend to others. The price point is good. I love to smell good! But buying perfume can be very expensive. This is a great way to try different perfumes each month. I also signed up for my husband that he gets one each month. So far I have been with them for 4 months and I am happy.

Awful customer service. Does not respond to emails. Does not answer phone. Does not respond to online chat. Swaps out items in calendar. Sends items out of sequence.