Katherine S.
The sizes I ordered didn’t fit
The sizes I ordered didn’t fit, so I reached out to customer support to exchange for a larger size. I received a response within hours and was able to get new sizes shipped out at no cost to me. I didn’t even have to return the first order. Jane was especially prompt in her replies and extremely helpful. Great company and customer service.
Response from LuxmeryJun 14, 2024
Thank you for sharing your experience! We're delighted to hear that our customer support, especially Jane, was able to assist you promptly and effectively. Providing hassle-free exchanges and top-notch service is our priority, and we’re glad we could exceed your expectations. Enjoy your new sizes, and thank you for choosing us!