Neil G.
Lured me in and then left me without tickets.
Booked a trip and received confirmation email. When the e-tickets did not arrive promptly, sent an email to ask if everything was OK, in the meantime, multiple checks of the LuxFare website listed my booking as “confirmed”. More than a day later, received an email reply to the effect: So sorry, your booking was never confirmed and will not be ticketed. A live chat session yielded an admission that there had been a technical glitch, but still tough luck for me. Due to the elapsed time, my cost for 2 tickets rose more than $300. Use LuxFares at your peril.



