Luxe CosmeticsReviews of luxe-cosmetics.us

DIDNT RECIEVE MY ORDER. THESE PEOLE WILL STEAL UR MONEY I WOULD NEVER BUY FROM THEM AGAIN

The product directions state the pump action will be difficult to get product to come out on the first use. 5 days into it and still an issue. 111 pumps to get two tiny squirts out! They have 30 day return policy. You need to email them and they want a video to process the request. Concealer 01 is really really dark.

It has been over 2 weeks and I still did not receive my order. This company is a scam. Customer service is very slow.

Great experience, love the products

I placed an order with Luxe and not a second later I was told the product wouldn't work without an additional product. I ordered the product it recommended and not a second later I was told the products I purchased wouldn't work without a third product. And i want wo tell you this was all within 15 min. So I at that moment I told them to cancel the order all together. I then started getting emails about the product i purchased was not the correct products for my skin and age. Again I told them I canceled the order and wanted a full and complete refund. I kept getting emails from a representative talking about getting fired, ending lives and all kinds of nonsense. I have yet to receive a refund or products. But I do keep getting email after emails. They do not have a working phone number, the address that is given is not a correct address because orders are shipped from second and third parties. Luxe Cosmetics are a scam company taking advantage of people looking for products.

I thought it was a scam with all the bad reviews. People saying they didn’t receive the item, didn’t get a refund and have not been able to contact them. It is a bit sketchy on the website and you aren’t really given any tracking information and it doesn’t show your order as existing for a while. The website does also say you can’t cancel after an hour or so of ordering. It must be touch and go as to whether you get the lash lift kit or not. I got mine after just over a week of waiting. There’s no issues with the product and it works considerably well! I’ve only given 4 stars because of the tracking issues as it’s a bit scary reading everyone’s reviews about being scammed and then you don’t have a clue if you’re getting something or if you’ve been scammed. I would recommend them though to anyone wanting their products ☺️

DO NOT GIVE THEM YOUR MONEY! This brand has been sending out promotional emails, staged as a suicide letter, telling customers about a “deal to die for” and it’s absolutely disgusting! Not only have they deleted their contact email so people can’t complain, but they are deleted every review or social media comment about this. Do not support Luxe Cosmetics. Apparently mental health is all a joke to them.

changed my mind . on the day I received , not opened . sent a email . got the usual email back . I give order number . Same email again , thats 5 weeks ago . ??? THEY DO NOT WANT TO TAKE RETURNS . They are are a SCAM . YOU CAN'T CHANGE YOUR MIND the item is still sitting in it's pkt . .