LuxdrapeLuxDrape is a direct-to-consumer brand specializing in custom curtains and drapes that combine affordability, craftsmanship, and ease of ordering. Their mission is to simplify the process of purchasing high-quality, made-to-order window treatments by offering a seamless online experience with personalized support.
Luxdrape (luxdrape.com) has 57 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 3 reviews with 1 star · Clear filters
Beautiful R.
I ordered the sample and they have never come.
Response from LuxdrapeSep 2, 2026
The system shows the item from your original order was out of delivery. For your second sample book request, we noticed this issue and arranged a reshipment. Unfortunately, this second shipment was returned back to our warehouse. Could you please share your correct shipping address so we can send it out to you again? Thank you. Our email is [email protected].
Nancy O.
Still waiting for some of the samples that I paid for
Response from LuxdrapeJul 23, 2026
Thank you for letting us know, and we truly apologize for the delay. Missing paid samples is definitely not the experience we want you to have. Please reach out to us at [email protected] with your order number so our team can immediately track your package or send out a replacement set free of charge. Thank you for your patience, and we look forward to getting this sorted out for you right away!
Charlotte W.
Tried to order shades multiple times and was not successful Website doesnt let you check out
Response from LuxdrapeJun 3, 2026
Dear Customer, thank you for leaving this review. We sincerely apologize for the inconvenience you faced during checkout. We want to let you know that this technical glitch has been fully fixed thanks to your helpful reminder! You should now be able to complete your purchase without any issues. We value your business and would love to help you complete your window treatments.
