LuumReviews of luumlife.com

Don;t waste your money. Completed the 90 day program - 3 bottles and nothing. Lost zero weight and don't feel any different. Not eligible for refund?!

I am not sure what happened with this company. I love the product but back in June was charged 2 times on my credit card for $354. I have emailed about it several times with no response. Their website seems to be shut down. I had to give it to my credit card company to try to resolve the issue. Has anyone else had this problem or any idea what is going on with the company?

SCAM, SCAM, SCAM! ROBBERS ! After 41 emails, after I returned their useless product, after begging 7 months to return by their policy my money back, they even didn’t respond to my emails. I lost 317$ and I believed these terrible people refund my money! DO NOT BUY!!!!

This is a scam. They continue to charge me $353.21 on 6/23/26 and 6/24/26 and only returned one of those erroneously taken amounts. They have notified me that they have cancelled my account but continue to take money from my account. I had to close my card. DO NOT ORDER FROM THIS COMPANY!!

Terrible customer service. My card was charged $352 not once but twice. That amount is way more than the subscription amount for product. I have been emailing daily to have my card refunded and Nobody will reply back or refund me! The worst company in my opinion, just Big Scammets!

Luum charged my card $353.21 for a Nutrition eBook that I did not order or request. I have been emailing for over a week with no response. There is no way to contact them. Very disappointed because I liked their supplements. Luum has horrible customer service or I should say no customer service. Do not order.

This is OUTRAGEOUS - this company, fun by AI (Sarah) has now charged my credit card 3 times for $294 each for a subscription cancelled in December of 2025. They save your CC# and bill you even if you don't subscribe. Obviously, I filed FRAUD with my CC company, but will now move this into criminal charges. They don't provide a phone number to call, the number listed on your CC statement goes to a recording. WORST WORST WORST online experience EVER.

I will change star review if I actually get the product. 🤷‍♀️ Ordered a week ago 6/22 and have no updates on when it will be processed and shipped. Said I would have by end of last week 6/25. Pulled money out of our bank account right away. Emailed Thursday, supposed delivery date no one has replied back. Weird that they only have email and not a phone number. Reviews from others show fast delivery. What's up??