LUS BrandsReviews of lusbrands.com

I would give them zero stars. They don't deserve any. All these good reviews are posted by their company employees and god knows who. I will never buy any of their products again. I ordered it because I have curly hair and it's hard sometimes with knots forming but I realised it's better for me to use my 100% natural vegan shampoo from Whole foods that its not the best for curly hair than these carcinogenic products. I finnaly got to see the entire ingredient list on the back of the tube. Lus Products have numerous ingredients that are bad for you not listed on the website. Their brand has some ingredients that are bad chemicals (EDTA, PEG 40, Polyquaternium- that releases formaldehyde and people are severely allergic to, yet the company markets it as natural?? Please start disclosing all possible side effects from these polymers used in any hair products and the PEG 150. PEG 150 Distearate has a high molecular weight, which makes it unlikely to penetrate the skin barrier, it is suspected to contain traces of harmful impurities like Ethylene Oxide (mutagen which increases the risk of cancer; neurotoxin and skin irritant) and 1,4-Dioxane (cancerogenic compound) and the usual target organ is the kidney as this is the route of excretion for unchanged PEG. The company also should have a phone number listed for customer service where people could ask questions before placing an order. There is a reason they dont have one!! Not to mention to return it, you have to send it back to Canada, rather than to the warehouse was shipped from in the USA. Shipping back cost 65 $ and they have a disclosure on their website that there could be issues with delivered but not returned products. REALLY?? They are killing people softly with their lies, while the CEO is probably making money and living luxuriously in a mansion not giving a fk. It"s also I think a pyramid scheme with multiple representatives selling this brand for profit.

This is the worst product you could ever use! It has ruined my hair! Even worse, now my hair is falling out at a very rapid rate! They do not respond to emails. If you post a review on their site, it disappears off of the site within moments. They are real shady. I wish I read more honest reviews before purchasing this trash product!! Now I am $50 in the hole, and will probably have to buy a flipping hair piece to hide all of the hair loss... So really I am going to be in the hole way more after that! Thanks for nothing LUS! I could go on and on about how horrible my experience with this product is, but I think you get the point.

I love their shampoo and conditioner. It makes my curls so soft

I WILL NEVER ORDER FROM THIS COMPANY . DONT TRUST YOUR CREDIT CARD ONCE YOU ORDER EVERYMONTH THEY KEEP. SENDING YOU AND TAKE YOUR MONEY. ALSO NO PHONE NUMBER TO CONTACT THEM .

DON'T TRUST LUS BRANDS. I'VE HAD A PAYPAL CASE OPENED FOR WEEKS ON THEM. I INITIALLY CONTACTED THEM VIA EMAIL, BUT WOULD NEVER RESPOND. I STARTED SENDING MORE EMAILS, STILL THE SAME. THEY WON'T REPLY TO EMAILS OR TO PAYPAL. THEY JUST STEAL YOUR MONEY BY SELLING INFERIOR PRODUCTS. THEY ADVERTISE THE "CONTACT US" ALL OVER THEIR SITE BUT BELIEVE ME, THEY WON'T EVER RESPOND. THEY ARE THIEVES!!!

Suits me perfectly. I have wavy hair and skin condition. I react to regular shampoos and conditioners. I have been using this system now for almost a year and I haven't reacted once. My hair feels great. I love the smell. It's a bit pricy, but otherwise, no issues.

I’m so surprised that this company is receiving such bad reviews. I’ve been using LUS for about two years and it’s been the only product that truly brought my curls back to life. I used to straighten my hair all the time (10+ years) because I didn’t like my curls. I was on a mission to find a product that gives my curls more definition and this has been it. I don’t use a diffuser at all and just use the towel they sell on their site and in the morning my curls just need a bit of water from their water most bottle to refresh along with their oil and that’s it. I know the steps are a lot when it’s wash day but when you have curly hair it requires a lot of love no matter how good your curls are. I can’t say much about their customer service because I’ve never needed to reach out but their products saved my hair. I now rock my hair more curly than ever before.

The first couple of times, I got fairly good results, but they did not last through to the next day after washing. Now I have clumps of hair fall out every shampooing (every 4 or more days), hair is dry and brittle. I've looked at videos on how to use the product and followed their instructions, but this 3 step system must not be a good for color treated, curly (as opposed to coily) hair or for older women (I'm in my 60's). All the reviewers saying wonderful results are younger women with mostly coily type. I was not impressed by video results from the curly girls either. I would not recommend to people with color-treated hair or mature women.