Mari Z.
The dress I purchased is much too short…
The dress I purchased is much too short for me, so I would like to return it. Unfortunately, I have been informed that I will not receive a refund, which I find very disappointing. I am extremely unhappy with this experience. I would not recommend this website to others because of its return and refund policy.
Response from LuneeclatfashionSep 7, 2026
Hi, We' re very sorry to hear about your experience. We understand how frustrating this can be, and this is not the level of service we aim to provide. We' d like the opportunity to look into this and help resolve it. Please contact us at [email protected], and our team will assist you as soon as possible. Best regards, Lune Éclat Fashion