luminara.comReviews of luminara.com

I will be totally honest & constructive as requested. This stuff is totally awful & doesn’t do anything like it claims to do. It is in the form of a stick & it is so hard in texture then I found that trying to rub it on would be extremely bad for the delicate skin around the eye. At the moment I’m using it as lip balm. For everyone out there use “My Perfect Eye” it totally works you will be astonished. I wish I’d read the reviews before I bought this product. EVERY ONE - don’t waste your hard earned cash. Just to reiterate having read the box below - I have not received any incentive to write this & nothing could make me - it’s a dreadful product - I just wish I had my hard earned cash back if anyone is listening.

DO NOT PURCHASE THE EYEBALM. It doesn’t work. Website states 90 day return with no questions asked. They don’t tell you that you have to return it to CHINA! ( with YOU paying the return cost with a tracking number! ). This will cost about $50 !!!! My first email was answered immediately telling me how to proceed with return ( sending to CHINA )…. When I sent a follow up email asking why it needed to be returned to CHINA when their website says their warehouse is in Texas, I have gotten no response.. it’s been over 2 weeks and all I have gotten is “CRICKETS” .I should have done my research. I’m out $80 .

SCAM!! Don't buy this product. The money back guarantee is so undoable they know no one will ever bother. I just threw it away, what a waste of money. AVOID.

Doesn’t work. Hard to get money back if you want to return. Had til get my method of payment company involved. Don’t spend your money on this product !!!

The product does not work. I bought the eye balm and I should have known better. I’m just glad I only bought one. The stick was soo hard that all I did was pull all the skin under my eyes making them even more puffier. It was impossible to apply gently. Should have done more homework.

I ordered the Eye Balm and it doesn't do anything. Total scam. Plus, it took a long time to even get the product.

I first ordered from Luminara late November received my order timely enjoy the product so much. I placed another order for almost $100. It has been 10 days since I was told they were delivered and yet they have not been delivered but they have my money nobody answers the customer service telephone or the email at this point. I just want my order canceled and I want my refund I’ve never dealt with such poor customer service.

Total scam! Ordered a luminara eye balm instead received a cheap copy full of toxic ingredients from Temu called Tumeric Retinol Eyestick 5g made in China. Ingredients Petrolatum, Paraffin Liquidium, Squarline, Suvarline