Darlene S.
Luminara doesn’t work
Honestly this product did not improve anything. It’s a waste of money and the guarantee they offer is a joke. Can’t get your money back for it. I WOULD NOT RECOMMEND IT!
luminara.com is listed under Home Goods Stores.
luminara.com (luminara.com) has 52 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 50 reviews with 1 star · Clear filters
Darlene S.
Honestly this product did not improve anything. It’s a waste of money and the guarantee they offer is a joke. Can’t get your money back for it. I WOULD NOT RECOMMEND IT!
kathy B.
I ordered a candle to be sent to my grandchild.when I got the confirm I saw that the gift was going to my address. I asked them if they would change the address. They said they could not so I asked them if they could cancel the order and I could re-order it with the right address they said they cannot so it came to the wrong address and then I had to pay an extra $16 to ship it to the right address. I would not use this company again
Sweetheartec C.
SCAM!!!!! They don't give answer your emails!
Barb C.
This does NOT reduce bags. It moisturizes and leaves a shiny residue. Don’t waste your money.
John
It’s about a close as a scam as you get product no better than a two dollar balm you can buy from any pharmacist I sent the product back cost me over $20 for Shipping to China. Been waiting over 2 1/2 months for a refund, they keep ignoring me Stay away from these people. I don’t know how they can continue to trade. They should be closed down.
tracy R.
Waste of money, Makes no difference to eye bags, just leaves the skin feeling like you have vaseline on it.
Lisa
I suspect this is a scam company. The lumibalm eye balm supposedly has miraculous effects within a week and the brag about money back guarantee within 90 days if you are not satisfied with the product. I tried the lumibalm naively thinking I had nothing to lose based on this claim if it didn’t have any effect, but hopeful that it would be as great as claimed. Unfortunately it made had no effect on the skin around my eyes. No change in bags, lines, hydration. I have contacted the company several times and sent monthly photos of me and of the empty container to prove I’d used the while product as they suggest on the website. I’ve had no response and so can only assume it’s a hoax. While I done expect miracles from skincare I expect a company to honour claims of money back guarantee. This company should be investigated into legitimacy and these claims should be removed if they’re not willing to stand by them
Anita
Scam!! Do not buy this product. It does not work. I wish I had read these reviews. It wouldn't surprise me if it's just hard Vaseline. Its horrible to apply to sensitive skin around the eye like a crayon and leaves a thick gloss highlighting the bags. There is no improvement in minutes like the company advertise. Communication with the company is terrible. Having read other reviews, I realize I won't get my refund. I've wasted $150 NZ hard earned.