Lumilum LED LightingReviews of lumilum.com

I ordered 2 packages of what was advertised as packages of 6 connectors and was charged $47.00. I received 2 connectors Not 2 packages which is beyond deceptive advertising…Caution purchasing from this company

Wrong power cord

I’ve ordered a sample twice. No sample received or shipping confirmation from sales dept after two attempts. Not a good start !

your warranty for this is none existent, you claim to have a 5 year warranty yet are crickets when i try to claim warranty on a failed strip forcing me to buy a new strip. I cannot recommend this company or product

I started my low voltage lighting project as part of building my own kitchen cabinets prior to the pandemic. Do to supply chain issues, regarding the cabinet hardware, I was not able to complete the project at that time. Finally in 2024, I am back on it. Over time I discovered I was missing parts and/or I changed details. So, I tried to simply order the parts I thought I needed online off the Lumilum website. But they were the wrong parts. I was frustrated. I called Lumilum. It was heartwarming to see that the salesperson still remembered me from years ago. The Lumilum team rectified the problem promptly and I should be able to pick up the project where I left off. Thank You!

Never got my product and when I tried to order it again it got declined

On last October 1, 2020, I did already send my questions about Lumilum of LED lights (spotlight) on email that I did send my emails to you but you or company of Lumilum customers services NEVER response me back and NEVER replying my questions on emails that I keep sending my emails many times to send to Lumilum customers services since October 1 thru October 6 that longest weeks & many times and nothing heard from customer service until now in March 2021 are still NO one response back to me & I NOT know why & not know what happened to that customers services from Lumilum and yes that's something WRONG with Lumilum company that customers services. I DEEPEST WISH Lumilum customers services will read my questions and response/replying back to me and I DEEPEST WISH that customers services are GOOD service & GOOD help, I WISH. Right now I still try to asking questions to you about Lumilum LED lights. Very extreme sorry! Not fair that customers services did response & replying & helped to other people that customers services that NEVER response me that I am only one that those NO one go responding me because lucky to other people because I NEVER got lucky that customers services does NOT replying me back from I waiting and waiting for replying on my QUESTIONS about LED lights. I wish want 5 stars but very extreme apology about lower 1 star because never response on emails.