LumibricksReviews of lumibricks.com

Order was split into 3 different shipments with very little info on tracking. The last box of 2 sets was held for 2 days in the next town over from us with no explanation. When I emailed lumibricks to alert them of the issue they sent bac k a reply saying I had somehow informed fedex to hold my packages. No apology, no sympathy, just that it was my fault even though I don't have any way to contact fed ex directly. Horrible customer service after we have purchased no less than 20 sets this year. I wish their customer service matched the quality of their sets. I will only be ordering through Amazon moving forward as they have been extremely reliable on quick delivery and notifications. I wanted to support the company directly because I know amazon takes a percentage, but that was clearly a bad idea as lumibricks seems to not have the infrastructure for direct fulfillment. Such a disappointment.

OUTSTANDING delivery !!!! Slways service as promised!!

I received the set, but the shipping was not up to standard. I bought a set to complete my Christmas decorations, and it was delivered in a plastic bag. There was no protection for the box, which arrived with holes in the top and bottom. I contacted customer service, who offered me a €3 discount, which I am still waiting for. Please improve your shipping, as boxes are important for some users.

Great product and fast delivery

juste parfait produit au top j'ai tous les model est il sont vraiment bien est très intéressent a construire merci beaucoup

Lumibricks ist die Nr1 unter den klemmbausteinen mit dieser tollen beleuchtung und den tollen details.

fast delivery, great product, excellent quality, helpful and fast customer service

Schnelle Lieferung. Sehr gut verpackt. Lumibricks hat tolle Produkte und gute Ideen. Auch das Preis-/Leistungsverhältnis ist noch sehr gut, auch wenn die Sets hochpreisiger wurden.