Lume DeodorantReviews of lumedeodorant.com

This may have at one time been a good (although way too expensive) product, but not anymore. I have read many comments that people feel like the formula has changed, I think it's true. I agree with all the folks over the last year that have said, the products stink, makes them smell worse, the company will not offer refund as advertised, they only make excuses that the customer is "using the product wrong", they try to sell you their laundry detergent stating that will help. There is no way to let a review on their website, because they don't want anyone to know how many unsatisfied customers there are. You can not e-mail them or call, only a chat line is available where you only get canned/pre-written responses from the "customer service rep" who will not do anything but waste your time defending Lume and blaming the customer. . . . steer clear of this company and their products. Don't waste your money.

I tried Lume for the first time last week. It had a terrible smell when I began to sweat. Sweat smell is better than the Lume smell.

I've used Lume for years with great success. The scented products smelled a little funky but tolerable for a product that worked. They recently made changes and the new formula is SO strong and I can smell it from across the house when my husband uses it. Not only that but it BURNS so badly when applied! I reached out to customer service inquiring about what specific ingredient has changed that causes the burning. I wanted to do some research to decide if it is safe for my daughter to use. Long story short: customer service gave me the runaround, gas lighted me, wouldn't give me a straight answer, and ended the chat without any resolution. They refused to acknowledge that I was saying the product burned and used other words like "tingling" and "warming" to dance around the issue. So much for brand loyalty. I am looking for a new product line now.

I have used Lume off and on for years. I don’t know if the formula has changed or my skin is used to it but it does absolutely nothing for me. Several of my friends as well as my wife have had the exact same experience - it works for a bit and then stops. We have switched to Ballsy and are much happier.

My wife and I have had to explain to our 12 year old daughter that normal bathing or showering is sufficient for normal hygiene purposes. Sharon Klingman is making a small fortune exploiting female fears of body odors. Unless you are very unusual or have an infection, you don't have a need to worry. And it's highly doubtful that this product will do anything that soap and water won't.

Would not purchase due to revolting ads.

If I died tomorrow not seeing your nasty spokes person with her nasty feet commercial I would die a happy man

I ordered four products from this company. After a long time I got an email saying two of them were not available and they would reimburse me. They did. Of the other two I ordered one came and I never got the last one which is the one I wanted the most. I don’t know if this company is a scam company, or they just have supply and demand issues, but they owe me money, and I will never order from them again.