lumanutrition.com Reviews | Read Customer Reviews of lumanutrition.com

lumanutrition.com Reviews | Read Customer Reviews of lumanutrition.com

lumanutrition.com reviews

188 approved reviews, newest moderated first

Mark A W.
Sep 25, 2026
Exceptional reply to message.
Exceptional reply to message.
Response from lumanutrition.comSep 28, 2026
Thank you! We really appreciate you taking the time to say so!
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BILL
Sep 24, 2026
I appreciate the $10 discount on my two…
I appreciate the $10 discount on my two items, just wish the regular price was lower (Amazon gives me a better deal on subscriptions, but your products are higher quality). Luma Customer Service was great for expedience & help with my affordability problem (being a senior on a fixed income). -Bill Bach in San Dimas, CA
Response from lumanutrition.comSep 28, 2026
Thank you for the thoughtful feedback, Bill! We're really glad our team could help make things work for you and step in on the affordability side — that matters a lot to us, especially for our senior customers on a fixed income. We also hear you on pricing compared to Amazon, and that's genuinely useful feedback for us to have. Thank you for sticking with us for the quality, and for taking the time to lay it all out so clearly!
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Robert A.
Sep 24, 2026
We had a shipping problem and Sandy…
We had a shipping problem and Sandy took care of me right away with another shipment to replace the one lost. OUTSTANDING!! customer service
Response from lumanutrition.comSep 28, 2026
Thank you! Sandy will be so glad to hear this — I'll be sure to pass it along to her. Glad we could get that replacement out to you quickly after the shipping mishap — appreciate you sharing this!
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Judith
Sep 24, 2026
I had a few digestive issues with the…
I had a few digestive issues with the Berberine but they have calmed down.
Response from lumanutrition.comSep 24, 2026
Thank you for sharing this, Judith! Glad to hear things have settled down for you. If you ever have questions about easing into supplements or want tips on taking Berberine more comfortably, our team is always happy to help — don't hesitate to reach out!
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Robin R.
Sep 23, 2026
The service I received from Luma…
The service I received from Luma Nutrition was very prompt and fulfilled my requirement
Response from lumanutrition.comSep 24, 2026
Thank you, Robin! Glad we could get things handled promptly and meet what you needed — appreciate you sharing this!
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Denise H.
Sep 23, 2026
Customer service is everything to me…
Customer service is everything to me and this company has the best. I love that they have reached out to me to check in on my experience with the products I have. I shared with them that I have done my research on other products, as I am always looking for the best deal. I found that no one offers what they offer at the same price point. I am totally satisfied with the product and the care they put into their clients needs.
Response from lumanutrition.comSep 24, 2026
Thank you so much, Denise! It means a lot that our check-ins felt genuine and helpful to you, not just routine. And it's great to hear that after doing your research, you found the value really stands out too — that's exactly the balance we aim for. Thank you for taking the time to share all of this, and for being such a thoughtful customer!
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Estela P.
Sep 23, 2026
Excellence
Immediately, upon questioning my subscription, Luma resolved the issue and followed up with customer care emails. Luma's attention to product quality and customer satisfaction is commendable.
Response from lumanutrition.comSep 24, 2026
Thank you, Estela! Glad we could resolve that subscription question quickly and follow up properly along the way. We really appreciate you recognizing the care we put into both our products and our customers — thank you for sharing this!
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lalowery
Sep 22, 2026
When I reached out about the side…
When I reached out about the side effects I was experiencing they were very compassionate and understanding. They canceled my subscription and refunded 50% of the cost.
Response from lumanutrition.comSep 24, 2026
Thank you for sharing this. We're really glad our team could handle this with the care and understanding it deserved, and that we could get your subscription cancelled and a refund sorted for you. We appreciate you giving us the chance to make it right, and we hope you're feeling better.
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