Luli Fama SwimwearReviews of lulifama.com

Bestelling geplaatst, nul communicatie, lange wachttijd.

Placed an order; they claimed my parcel was delivered; however, it was not signed for, nor was it in the photo they claimed as proof. The customer service was very poor and failed to fulfil their NZ legal obligations. Still waiting for my order to appear or for my money to be refunded. Don't order from here unless you want your money to go down the drain!

I ordered the "dancing queen" bathing suit last year. I was super excited about the design and the vibrant colors. However, after a season of use I'm super disappointed by Luli Fama. The bathing suit's colors have almost disappeared, the rings are getting bad and the bottom is getting larger... it's definitely not worth the price you pay, as far as I am concerned I paid 200€ ! The customer service did not take any action and said it's normal wear...

I ordered several bikinis and clearly some were not a great fit so I had to return. Started the return process and unlike any other site where you can register your return within a minute - luli fama tells you that you need to wait for confirmation via email before you send it back. Never received an email. Raised an inquiry with chat bot - never got an answer.

I ordered a bikini at Luli Fama. To be sure I ordered a XL. I usually wear a M/L. The bikini is way too small. I wanted to do a return but when I go on my account, my screen blocks when I click on ‘return request’. I send a message on their chat. No response. And there’s no return document in the box. And I only have 14 days to return it. I really don’t know what to do know. I paid about a 180€ for the bikini.