Michael S.
No customer service
Lukie games is hit or miss. If you purchase older games with labels and cartridge based games you don't know what you get till you receive it in the mail. On disc based games I've had good condition stuff sent to me. But like on genesis stuff they claim we sell good condition games. I've received California games with a ripped label worn alot for the price i paid wasn't worth it. They also claim to discount the price accordingly to the condition. In my two cases that didn't happen last year. I purchased dick Tracy complete for genesis. The sega box to store the game in was ripped on the front and stained on back wouldn't come clean after using alcohol. It was dirty and split at the top where the plastic is. Plus the manual was damaged worn and bent to pieces and the cartridge was terribly ripped the label was worn off at the top lip. I even sent them pictures and called them about it and they did nothing for a 38 dollar purchase of dick Tracy sega genesis complete. The terrible business practices also took place this week when i sent pictures of games to sell and trade to them. Like i said they only sell good condition games with liitle to no wear. But when I added the dick Tracy genesis game to my trade in which i got from them in July 2020. They sent me an email saying we can't except the dick tracy game complete for genesis for trade since the game cartridge is worn the same game they sold to me for 38 bucks back in the summer July 2020. Their customer service can be terrible like this situation. Their trade was 25 bucks credit and 20 cash to me when the same games sell for 160 bucks on their website. 6 of the games were complete and in good condition I was selling to them and 2 went for around 30 bucks a piece their selling price on lukie games. I don't plan to buy anything else from them anymore. I would not recommend them from these experiences. No to lukie.