Lukie GamesReviews of lukiegames.com

Meh. They are incompetent and place a seal of approval on game systems that need work. I was overcharged for a NES that needed $60 in repairs within the first few months of receiving it. I paid $70 for the system. I will never buy from them again.

What is this thing you call "Customer Service"? I called their number and was immediately directed to leave a message. Press 1 for english, then "leave a message". No live person to talk to. Called again, thinking that must have been in error and nope, got the same thing. Update: They did call back and explained that there was a staff shortage and they are a small company, I expressed how it would be comforting if the message said operators are busy and will return your call or some such thing, rather than just "leave a message". That causes immediate panic ("OH NO I think I just bought from a shady company", in my case). Update 2: Needed to call after receiving my system, didn't get a live person, never got a callback. Update 3: Needed to call about my return. Didn't get a live person, didn't get a callback. Returned purchase. Was told by email that after receiving my package: "Our returns process takes between 3-5 business days as we receive in hundreds of packages in a day. These packages can range from returns to purchases that we also make that have to be sorted within our returns department." So, their "small" business receives packages in the same place they receive returns ("hundreds a day", I seriously doubt, this "small" business is no Amazon). In other words, the same door, same room lol. I don't have a lot of confidence about this return. I may have to go to the bank to dispute it. We shall see.

I have used them three times buying mainly ps2 games from Canada. I usually get the second best shipping which ,I get them in about a week or sooner. I have no problems with them so far. I would us them again for sure if I can't find the game locally. Plus I got a game I wanted from my lukeie points😁

DO NOT BUY FROM THEM!!!! I recieved a game that does not work and have placed several calls and sent emails. They will not respond back. I have already contacted the BBB. They are a joke

I've placed numerous orders with Lukie Games, maybe 7+ so far. I've received Playstation 2 memory cards, Playstation 3 controllers, games (NES, Playstation 2, & Playstation 3). Any issues I've had, they've resolved with credit or exchange. They've answered my questions by email any time I've contacted them. They have better prices than Ebay, Amazon, Gamestop, and other retro gaming sites.

I bought a PS2 with games, and a memory card. I’ve had the worst help with their customer care. The PS2 started to freeze on me real bad to where we couldn’t get the PlayStation to turn on or unfreeze at all. I called and informed them to try and get an exchange. They wanted to replace the memory card. This honestly doesn’t seem like a memory card problem. They also asked me to go home and clean the memory card and try a different game. That made it even worse. When I called back no one would answer the phone or return a voicemail/ email. They finally answered me and said they would email me a packing slip so I could send the system back for an exchange. I still haven’t received anything. At this point I think all they wanted was my money and have no interest in helping me at all.

Every game that I've got are legitimate definitely not fake, they would be out of business by now, so relax you even get 90 day's to test, just got my 15th game ,fall out 3 with the points.

Nothing but good words. I started ordering from them a few years ago for multiple retro consoles. Always received as described and in a prompt manner even if it has to come all the way up here to Canada.