fannncy
returning customer
i’ve order multiple times from lugxery and so far has been a good experience, until now. i order greenwich village as a gift for someone. however, the gold logo on the bottle was faded and looked as if it had been scratched off. unfortunately, that stops me from giving it a 5 star review, bc i spent a good amount so i expected my item to come as new.
Response from LugxeryOct 17, 2026
Thanks for being a returning customer. Our listings show photos of the actual bottle, and the logo wear on this one was visible in the photo at the time of purchase. We describe condition as accurately as we can so there are no surprises. If something doesn’t meet expectations, please contact us at [email protected] before leaving a review, and we’re always happy to make it right.