Customer
Good Company
Great company, fast shipping and awesome service
Response from LugxeryFeb 1, 2026
We try to get orders out the door as fast as humanly possible. Enjoy your purchase!

At Lugxery.com, we are passionate about connecting you with your favorite fragrances at amazing prices. We know that shopping online requires trust, which is why we are 100% committed to serving you with transparency and care.Over the years, we have built excellent relationships with a wide network of suppliers. This allows us to bring you the best of both worlds: the hottest trending perfumes and those rare, vintage gems that are increasingly hard to find.We understand that a great scent is the finishing touch to your style. We want you to be thrilled with your purchase, so if you ever have a question or need a recommendation, don't hesitate to reach out. We are always happy to hear from you!
Lugxery (lugxery.com) has 299 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Customer
Great company, fast shipping and awesome service
Response from LugxeryFeb 1, 2026
We try to get orders out the door as fast as humanly possible. Enjoy your purchase!
Norman
Whole experience amazing!
Response from LugxeryFeb 1, 2026
Glad to hear the process was smooth from click to delivery! We aim to make shopping with us as hassle-free as possible. Thanks for the review!
Spyda B.
Super fast shipping and authentic
Response from LugxeryFeb 1, 2026
We try to get orders out the door as fast as humanly possible, so we are thrilled to hear it arrived in time. Enjoy your purchase!
GN
Product delivered as described. Quick shipping. Good service!
Response from LugxeryFeb 1, 2026
That is music to our ears! We always aim to under-promise and over-deliver. Thank you for taking the time to share your positive experience with our shipping speed.
JT
Good prices and fast shipping
Response from LugxeryFeb 1, 2026
We are so glad we could earn your trust! We take quality and authenticity very seriously, so it means a lot to hear that you are happy with your purchase.
Ali
Good fast service and very good for people they want to buy sampler..And I think and I hope the products are authentic as well but I am not hundred percent sure..
James
Great prices/quality products/fast and safe shipping
Response from LugxeryFeb 1, 2026
Thank you! We know how important it is for items to arrive safely, so we take extra care with our packaging. We are so glad everything made it to you in perfect condition.
Jose R.
Since you don’t ship to Puerto Rico for no reason no more. Update: Replying to the answer, I purchase from you on November 23, 2025 and you didn’t have any problem shipping, delivered on December 6, you did an amazing job on that order (4) fragrances. Actually have made more than 40 purchases on other stores in the last 3 months since I’m collecting. And yes, I email you about this issue but had no response.
Response from LugxeryJan 22, 2026
Hi Jose, This review is incorrect. We do not ship to Puerto Rico because perfumes are alcohol-based and classified as Hazardous Materials (Class 3 Flammable Liquids). Federal aviation regulations prohibit us from shipping these items via air transport, which is required for standard delivery to your location. This is a safety regulation, not a choice. If you had contacted our support team prior to leaving this review, we could have explained these federal regulations to you immediately. We are always happy to answer questions, but we cannot change federal law to suit a single order. UPDATE: Hi Jose, Thank you for your update. We appreciate your business in November. Since that order, we have conducted a strict internal audit of our DOT compliance and shipping zones. We determined that shipping Class 3 Hazardous Materials (perfume) to Puerto Rico carries too high a risk of non-compliance with FAA regulations, as many packages are inadvertently routed via air by carriers. We are not willing to risk federal fines or safety violations, even if other stores choose to ignore these regulations. We checked our support logs and do not have a record of a missed email from you; please check your spam folder or verify the address used. We cannot compromise on safety regulations, regardless of past orders. FINALLY: Please review our posted Shipping Policy https://lugxery.com/policies/shipping-policy