Luggage OnlineReviews of luggageonline.com

I’d give you zero stars but 1-star is the lowest possible rating. Nobody responded to my email request to apply a discount code to my order after I placed it. Maybe this will get your attention.🖕

I usually buy from this website and I always like it but this time I am disappointed, because the style of the suitcase in the photo is not the same I received.The suitcase broke after I pack in and I was trying to closed it. I am very disappointed with this last purchase I made. 😬

Order never made it from the courier to me, and was eventually sent back (according to tracking). Company never responded to any emails or followup but kept my money. Absolutely disgraceful, luggageonline is untrustworthy and I'll never use again.

I ordered on tipe of luggage for may trip and they sent me a different one and don't my order was for 3 luggage and all was a wrong one

This seller had damaged piece of luggage and tried to sell it to me , then cancelled order. Just waisted my time. Would not recommend it to a friend

I didn't receive my order Customer service is offline all time I didn't receive any answer about my order!

I ordered a suitcase last minute to replace mine that broke last minute. They sent the wrong item!!! Not enough time to return before my trip and had a difficult time finding a way to contact them online. There’s lots of good luggage sites out there but this isn’t one of them. Shop elsewhere!

The reason I am giving one star, I Ordered luggage got a tracking number, the freight company marked it as undeliverable refer to sender, email to ask when I would receive, the a couple week the luggage arrived not in the original manufacturer box, it had been either used or a shop display because it has scuff marks all over it. I have emailed them, rang them but they usually pick and end call. Once I got to leave a message but have not been contacted at all. I brought this as a gift, so now I will need to buy another one. Would you like me to post a copy of my order online to prove I order from luggage online.com.au