Sheryll B.
Looks better in the photos, much smaller than I expected …
I was disappointed in the size of the ring — in the photos it looked much bigger and sparkly . And I did not know this was coming from China. It took way longer to get it than what I expected.
Response from LudovicFeb 25, 2026
Thank you for your review We’re genuinely sorry to hear you felt disappointed with the size and delivery time. That’s exactly why we offer a **real 30-day money-back guarantee**. If the ring isn’t what you expected, you can return it for a **full refund, no questions asked, no hassle**. We stand behind that because we stand behind our quality. Regarding the size appearance, photos can sometimes make pieces look larger depending on zoom, hand proportions, and lighting. We always list the exact stone measurements on the product page so customers can review the dimensions before ordering. That said, if the size isn’t right for you, we’re happy to help with a return or exchange. As for shipping from China, we are fully transparent about this. We are a **U.S. company officially registered in Delaware**, and our pieces are crafted in China under strict quality control standards. Many global jewelry brands manufacture there due to craftsmanship expertise. Production location does not define quality, standards do. Delivery times can vary depending on processing and shipping schedules, especially for made-to-order pieces, but we always aim to be clear about estimated timelines. We understand our jewelry may not be for everyone, and that’s okay. But you never have to keep something you don’t love. Simply reach out to us and we’ll make the return process smooth and easy. If we can fix the issue, we will. If not, we’ll refund you in full. That’s our commitment. We appreciate your feedback and truly wish you the best.