Carl H.
I made 2 deposits
Do NOT DO MONEY TRANSACTION I made 2 deposits. Both would be that things are going good. And then they told me I wasn't able to make a visa deposit no more, and ithey made me make a deposit with crypto. So I bought some crypto and I sent it over with their QR Code and it went through, because PayPal told me I did, but the casino it's not gonna credit my account for it. So I sent them over 50 Bucks of crypto, and they F me on it totally, they haven't paid me anything to haven't let me pay play Game to nothing. They totally screwed me. Come on justit's not gonna credit my account for it. So I sent them over 50 Bucks of crypto, and they F me on it totally, they haven't paid me anything to haven't let me pay play Game to nothing. They totally screwed me.
Response from Lucky Red CasinoMay 15, 2025
Thanks for taking the time to share your feedback Carl. Our team is actively trying to work with you to help resolve this situation. Our Verification Department has already reached out to you via email to discuss the issues raised. Due to the sensitive nature of account and concerns raised, we can only address this directly and securely with you. Please also note that some of the issues you've mentioned are outside of our control, but the team has provided clear guidance in their email to help move things forward. We’re here to support you and hope to have you back enjoying your play soon.