Dylan G.
This is the most crooked business I…
This is the most crooked business I have ever dealt with , I won over $ 13,000 and it clearly said I was able to withdraw but a maximum of $5,500 a week and so I redeemed $5,500 and then I had to wait 48 business hours and I did and then it said I was approved and my money would be processed shortly and after 4 days only 100 dollars was deposited in my account and they kept $5,400 of my money. Anyone who thinks of playing with them should not. Definitely the worst platform you can play , I highly recommend avoiding having anything to do with Lucky Creek Casinos or Mandarin. There are way better platforms that don't rip you off or make you wait weeks to withdraw your winnings. Just go look on FB or and other places that people have left reviews about them they have been scamming people for over 4 years.
Response from Lucky Creek CasinoJun 23, 2026
Hi Dylan Thank you for your feedback. We are sorry to hear about your experience and understand your concern regarding your withdrawal. We take these matters seriously and would like the opportunity to review your account and the circumstances surrounding the transaction you have described. As we are unable to identify your account from the review alone, we have requested your details via Trustpilot so that we can investigate this matter further with the relevant team. Please respond with your casino username and registered email address, and we will ensure that your concerns are thoroughly reviewed and that any applicable terms or transactions are clarified. We appreciate you bringing this to our attention and look forward to assisting you further. Kind regards, Customer Support




