Shanelle
I have been waiting on my medication…
I have been waiting on my medication for a week. Still no tracking number. Just the same emails at the same time every day saying its being closely monitored.
Response from LttlOct 23, 2026
Thank you for your feedback. We're very sorry for the delay and understand how frustrating it can be to wait for your medication, especially without receiving tracking information. We send email updates to keep our customers informed about their shipment status, but we understand that receiving repeated notifications without new information can be frustrating. We truly appreciate your feedback and will be sharing it with our team to help improve our communication. In the meantime, we're happy to confirm that your order shipped today! We sincerely appreciate your patience and understanding.

