JAMIE
NO POST IN BOX
We received the mailbox but had to have two post fabricated to set them on. No post were shipped with the mailboxes. I guess the chinaman forgot to pack it.
Response from Low Price Cluster MailboxesApr 26, 2023
Thank you for taking the time to leave a review. We're sorry to hear that you had trouble with the posts for your mailbox. While we do everything we can to ensure that our customers receive complete and accurate orders, unfortunately, it seems that the posts were not included in your shipment. We apologize for any inconvenience this may have caused. We take pride in the fact that all the products we sell are made in the USA, and we understand how important it is to have all the necessary parts to complete the installation. We do want to note that our team did reach out to you via email and voicemail to confirm the shipment and check on delivery, but we were not made aware of the missing posts at that time. If you had let us know, we could have contacted the manufacturer to provide a resolution. Please know that we are committed to providing excellent customer service and we appreciate your business. If you have any further concerns or would like us to reach out to the manufacturer to see what resolution options are possible, please don't hesitate to reach out to us. Low Price Cluster Mailboxes Support | 866.214.0017 | [email protected]