Lower ParkReviews of lowerpark.com

I've been trying get a return started. Messaged the website twice and haven't heard back.

I bought two hats, which i apparently signed for even though I wasn't home, i tried contacting fedex to no reply then i tried contacting lowerpark who have stopped reply to my email before sorting anything out, i've basically been robbed of my money

1. I ordered two items. 2. You shipped one to someone else and didn't say anything hbtil after a week of hounding you about why my order hadent been dispatched 3. You state you shipped my order to someone else. Offer zero compensatory act. Just merely: "you can choose another hat" 4. I say this is unacceptable and you ruined a gift for someone. 5. You go on your accord, without my request, and refund me for the entire order meaning you not only sold my hat to someone but you canceled entirety if my order / refunded 6. Your apology was to offer me 30 percent oft which Is exactly the same thing I had when I ordered it in beginign so not even a sorry. Absolutely incompetent and weakest display of reason and business

Hard to find the procedure to send the product back cause it’s don’t fit, plus i need to paid some fees back.

I ordered my hat weeks ago, I live in Dundee and the package arrived in Edinburgh (one hour away!) a few weeks ago and supposedly and now it's saying it's still delayed. It's not like your delivering freight! it's a small cap, waiting time is way too long and i'm still waiting for it arrive.

Sent the wrong hat

I ordered a hat in the black friday sale as a Christmas present. I didn't receive any dispatching information so sent an email. they responded saying that my hat wasn't actually in stock and they had made a mistake and asked if I would like a refund or a new hat (which would take 2 weeks. I kindly asked for a refund due to the postal strikes in the UK I did not want to risk it getting lost and it definitely wouldn't have arrived in time. since then I have received no refund and all my emails are being ignored. I think that this is awful due to it being a fault from no one else but themselves.

Item never arrived. Its been about 3 months.