Momuri B.
Great for newbies; Convenient for veterans
This app is an excellent guide for those brand new to their skincare journey. The user interface is very intuitive, and each future serves a real purpose. I find the app most useful for incentivizing the maintenance of my skincare routine through the to do lists and skin scanning features. I look forward to seeing the changes in my skin as I build streaks. As someone who has a slow journey of fading acne scares and hyperpigmentation, the skin scanner and periodic selfies to show improvement are a seriously appealing feature. I also use it to recommend personalized products as my skincare routine matures. This app even helps sort through the hyped up K-beauty products and focus on what I need for my skin and want to avoid for the sake of the environment, which is pretty awesome. Finally, the support team is amazing! I had a little issue with my subscription, and I got effective help in a timely fashion. I was able to communicate with a person, Diane, who responded kindly and promptly. I originally had considered no longer using the app, but after my amazing experience with customer service, I’m redownloading today!
Response from LoviAug 12, 2026
Hi, Thank you for such a thoughtful review! 💜 We especially loved hearing that you decided to give Lóvi another chance after speaking with Diane. We’ll make sure she sees your kind words, she’ll be so happy to know her help made a difference. It’s also great to hear that the progress tracking has become part of your routine. Watching your skin change over time can take a lot of patience, so we hope Lóvi makes that process a little more rewarding along the way. And we’re glad we can help you cut through the noise when there are countless skincare products competing for your attention. Really happy to have you back with us! Warm regards, Margarita & The Lóvi Team