LoviReviews of lovi.care

3.7383 reviews
Internet & Software
100 S. Dixie Hwy, Suite 3172, West Palm Beach, Florida

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Lovi

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About Lovi

Smart skincare powered by AI Lovi is an AI-powered cosmetologist app that analyzes your skin, builds personalized routines, and helps you choose products based on science and real data. Track your skin progress, get tailored recommendations, and make confident skincare decisions – all in one app. Download on the App Store Apple and the App Store logo are trademarks of Apple Inc. AI Skin Analysis & Progress Tracking Lovi uses AI-powered face scans to analyze multiple skin concerns and track changes over time. This helps users understand how their skin evolves and how routines or products impact results. Personalized Routines & Product Fit Based on skin type, goals, and preferences, Lovi builds customized skincare routines and evaluates how well products match individual needs. Recommendations focus on compatibility and effectiveness, helping reduce trial-and-error. Ingredient Insights & Smart Guidance Lovi provides clear ingredient insights and safety indicators, making it easier to understand what is inside skincare products. Users can also ask questions anytime and receive science-backed guidance tailored to their skin.

Lovi (lovi.care) has 383 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: lovi.care
Website: lovi.care
Category: Internet & Software
Location: West Palm Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lovi reviews

Showing 203 reviews with 5 stars · Clear filters

Veronika O.
Jan 12, 2026
Support team is efficient and fast…
Support team is efficient and fast resolving issues
Response from LoviJan 12, 2026
Thank you so much! Happy to know our team helped you promptly ☺️ Alexey
MEST
Jan 5, 2026
It great but it’s not for me
It great but it’s not for me. I have mentioned it to them why and I don’t want to write it again. Customer service is top notch. Reply back in a timely manner.
Response from LoviJan 5, 2026
Thank you so much for your feedback! We value your feedback and will try our best to make our app interesting to you at some point. Also, I'm happy to know our support team helped you! Thank you again! Alexey and the Lovi team
Mcka O.
Jan 1, 2026
Sorry i’m not enough to write english…
Sorry i’m not enough to write english BUT i really hope this app to be famous Because it's hard to find a place like this these days that genuinely wants to help people with skin problems. If you've lost faith and are suffering from skin problems, trust Lovi one last time.🩷
Response from LoviJan 2, 2026
Thank you SO MUCH for your warm feedback! This means the world to us ❤️❤️❤️ We're super-happy our app works well for you! We put a lot of effort into developing it, and it's so great to know it works :) I can also promise it'll get even better! :) Thank you again! Alexey and the Lovi team
giacomo C.
Dec 31, 2025
Fully refunded
I was wrong, i picked a long term subscription instead a 1 day trial to figure out how the skincare program would have worked. I sent an e-mail back asking for a step back from one expensive subscription into a cheaper one. They made it better: they are going to give all my money back. Thank you do much lovi!
Response from LoviDec 31, 2025
Thank you so much for your feedback! I'm really happy to know that we managed to help you with your request ☺️. And I'm pretty sure the app will not disappoint you either! Thank you again! Alexey and the Lovi team
Kathleen K.
Dec 26, 2025
Good app
Good app, i use it often times meanwhile it helped me already a few times.
Response from LoviDec 26, 2025
Hey! Thank you SO MUCH for your warm feedback! This means a lot to us ❤️❤️❤️ We're super-happy the app works well for you! We put a lot of effort into developing it, and it's so great to know it works :) We're especially proud of our scanner, which seems to be useful for many of our long-time users. I can also promise it'll get even better soon, include more product types and personalization :) Please contact us at [email protected] in case anything doesn't work quite as well as you'd expect, or if you need any help! Thank you again! Alexey and the Lovi team
Sophie W.
Dec 26, 2025
Paid only once to get a big value
The suggestions from this app are brilliant. I bought all the recommended products and they work amazingly. The app helped me fix my skin issues in just a few weeks, which took me years to figure out on my own. I think it would be great if there was an option to pay a one-time fee for the initial personalized results, with a subscription available for ongoing use.
Response from LoviDec 26, 2025
Thank you so much for your warm feedback! We're incredibly happy to know that the app works well for you! ❤️ And we promise to do our best to make it even better! It looks like, for many users, a one-time purchase option seems reasonable, so we'll investigate if that could be a feasible option for us as well. Thank you for that suggestion! Alexey ☺️
Emily C.
Dec 25, 2025
Seems fine
Lovi is a great app. I find it useful, but I just don't use it enough.
Response from LoviDec 25, 2025
Hey! Thank you so much! We're incredibly happy to know that the app works well for you! ❤️ We promise to do our best to make it even better! Thank you again! Alexey and the Lovi team
customer
Dec 19, 2025
Very Good And trustable ❤️
Very Good And trustable ❤️
Response from LoviDec 19, 2025
Hey! Thank you so much! We're incredibly happy to know that the app works well for you! ❤️ We put a lot of effort into making the app as scientific as possible in its foundations, so it's especially important to know that you feel that and trust our work ☺️ We promise to do our best to make it even better! Thank you again! Alexey and the Lovi team

LoviReviews of lovi.care

About Lovi

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Support team is efficient and fast…

It great but it’s not for me

Sorry i’m not enough to write english…

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About Lovi

About these reviews

More in Internet & Software, Florida

Tariff Refund Agency (TRA)

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Lovi reviews

Support team is efficient and fast…

It great but it’s not for me

Sorry i’m not enough to write english…

Fully refunded

Good app

Paid only once to get a big value

Seems fine

Very Good And trustable ❤️