Johanne A.
1 year and 3 months after my order
1 year and 3 months after my order, I still haven’t received it and the customer service changes their excuse everytime I wrote to them.

Love The Pain multi-sport apparel cycling apparel run apparel triathlon apparel swim suits casual athletic wear run trucker hats and visors
Love The Pain (lovethepain.com) has 472 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Showing 314 reviews with 1 star · Clear filters
Johanne A.
1 year and 3 months after my order, I still haven’t received it and the customer service changes their excuse everytime I wrote to them.
Juan G.
Just receive my order, that was placed on June 26, after several emails sent. the excuse given was that because of covid, never buying again
JG
I placed an order in May and received confirmation that I would receive my clothing in 4-6 weeks. I was shocked that it was going to take so long. After 6 weeks I didn't receive anything so I sent an email. No response. Sent two more. No response. Filed a claim with my credit card. Received an email from LTP in October that material was sourced for my order and that it would be started "soon" but still no indication of delivery. I sent another email cancelling order and mentioning the claim with my credit card company. No response.
Deshawn
Horrible experience x10!
CB
Dealing with this company has been a nightmare. We ordered our items over 6 months ago and have received no response when trying to follow up. Of course they don’t have a phone number! We disputed the charge and miraculously 2 of the cheap items showed up but the $400 tri suit did not arrive. We then got a nasty email from Josh Smith demanding we stop the “fraudulent charge back or he will put us in collections”. We told him to call us if he wanted to chat about why he wanted to keep our money without delivering our goods but of course he never did. Company just responded as “fake”. Where would you like me to send all the documentation? Please provide a phone number. The only thing fake is your business.
Response from Love The PainOct 19, 2021
fake
Shelly
I love love love your products, but both times I have ordered from you it has taken so long I didn’t think o would ever receive it. The first time it too 7 mo the. This time it took 9 months to get a base layer tank top! Unbelievably and unacceptably too long. I wish you would get your service side together because I would buy more things from you.
KELLY N.
I took 6 months to get my jersey
JB
Never order from here. It is a scam! They make promises that “your item will ship next week” week over week and will eventually just not respond to you. If you post anything truthful about your experience on their Instagram, they will delete it and eventually block you. It’s astonishing how terrible he treats his customers. Edit/Update: Ben claims this is a fake review. Just look at the number of comments noted vs the comments that are actually visible. You’ll see there have been deleted comments. I have plenty of screenshots to show his illegitimate transparency to what people are actually trying to share but what he constantly deletes and hides. More time should be spent responding to customers and fulfilling orders than trolling reviews. Maybe if you did that, you wouldn’t have to worry about negative reviews.
Response from Love The PainOct 13, 2021
fake